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Manager, Business Systems Administration - Retirement Plans jobs in United States
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Ameritas · 13 hours ago

Manager, Business Systems Administration - Retirement Plans

Ameritas is an insurance, financial services and employee benefits provider. This position is responsible for managing a team overseeing the Retirement Plans technology and business system platform, ensuring effective operation, application enhancements, and vendor relationships.
Financial ServicesInsurance
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Responsibilities

Lead a team of associates that support the technology platform. Responsible for directing and prioritizing work, evaluating performance, and providing coaching and mentorship to associates to support professional development
Administer direction and manage change in accordance with established change management protocols by coordinating change requests, assessing impacts and risks, obtaining required approvals, communicating changes to stakeholders, and ensuring changes are implemented and validated as planned
Manage and oversee external business system providers and vendors supporting Retirement Plans, collaborating with vendor teams to monitor technology delivery, service performance, and contractual expectations
Responsible for managing and overseeing fee management and billing processes for Retirement Plans, including system setup, fee calculation, invoicing, reconciliations, and issue resolution, ensuring accuracy, timeliness, and compliance with plan and regulatory requirements
Support the planning and execution of technology projects and initiatives in partnership with internal teams and service and software partners to deliver solutions that enhance and support the platform. Establish timelines and work plans, assign tasks, monitor progress, remove barriers, and oversee the work of external contractors and consultants
Oversee investment platform activities related to fund manager updates and corporate due diligence outcomes, including coordinating updates across systems, collaborating with internal teams and external partners, and ensuring timely and accurate implementation
Provide input into planning and budgeting activities related to platform support and enhancements by estimating resource needs and costs, identifying operational and enhancement priorities, monitoring spend, and supporting adjustments to meet business and technology objectives
Collaborate with business partner leaders to define and establish priorities for business system delivery and service. Direct and influence technical and business resources to achieve desired outcomes
Identify, analyze, and lead the resolution of complex and high-impact issues affecting Retirement Plans technology and business operations. Ensure timely remediation, sustainable solutions, and minimal disruption to business operations and risk exposure
Leverage technical knowledge to oversee system configurations, integrations, and processes. Guide development efforts, review technical solutions, and collaborate with developers and vendors to ensure platform reliability, efficiency, and alignment with business needs

Qualification

Business systems administrationRetirement plans technologyVendor managementChange managementProject managementTechnical knowledgeLeadership

Required

Bachelor's degree or equivalent combination of education and experience required
4-7 years of information technology, business systems administration, or similar experience required
2 or more years of supervisory, managerial, or leadership experience required

Preferred

Experience with retirement plans administration systems desired

Benefits

401(k) Retirement Plan with company match and quarterly contribution.
Tuition Reimbursement and Assistance.
Incentive Program Bonuses.
Competitive Pay.
Flexible Hybrid work.
Thrive Days - Personal time off.
Paid time off (PTO).
Health Benefits: Medical, Dental, Vision.
Health Savings Account (HSA) with employer contribution.
Well-being programs with financial rewards.
Employee assistance program (EAP).
Professional development programs.
Leadership development programs.
Employee resource groups.
StrengthsFinder Program.
Matching donations program.
Paid volunteer time– 8 hours per month.
Generous paid maternity leave and paternity leave.
Fertility, surrogacy, and adoption assistance.
Backup child, elder and pet care support.

Company

Ameritas

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You may know Ameritas as an insurance, employee benefits and financial services company, but we’re in the business of fulfilling life.

Funding

Current Stage
Late Stage
Total Funding
unknown
2007-04-01Private Equity

Leadership Team

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Robert Jurgensmeier
Chief Executive Officer, Ameritas Mutual Holding Company
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Jennifer Wooster
SVP, Chief actuary and underwriting
Company data provided by crunchbase