DAT Freight & Analytics · 16 hours ago
Sr Manager, Design Enablement
Denver, CO, USA
Full-time
Hybrid
Senior Level, Lead/Staff
$180K/yr - $241K/yr
8+ years expDAT Freight & Analytics is a technology company focused on transportation and logistics, seeking a Senior Manager to lead a cross-functional Design Enablement Team. This role involves overseeing the design and development of customer-facing experiences and ensuring the effective use of DAT's design system, while collaborating closely with various teams to enhance user experience and brand perception.
LogisticsTransportation
Responsibilities
Lead and mentor a cross-functional team of UX designers and engineers, providing clear expectations, regular feedback, and growth opportunities
Create a high-trust, outcomes-focused culture that values craft, technical excellence, accessibility, and experimentation
Define and evolve team rituals and practices (design reviews, architecture reviews, crits, retros, roadmapping, etc.) that work for both designers and engineers
Partner with UX and Engineering leadership to define career paths, leveling expectations, and performance criteria for hybrid design/engineering teams
Own the experience and technical execution of DAT’s marketing sites, in partnership with Marketing and Content teams
Translate brand and campaign goals into high-performing, accessible web experiences that balance storytelling, usability, and conversion
Oversee front-end architecture, component reuse, and performance standards for marketing web properties
Establish a hypothesis-driven optimization loop (A/B testing, experiment backlogs, analytics) to continuously improve conversion, engagement, and content discoverability
Lead UX for account creation, sign-in, SSO, trial/plan changes, billing/self-service, and support entry points
Partner with Identity, Platform, and Customer Support teams to ensure these experiences are secure, reliable, and intuitive
Define and measure key UX and business metrics (task success, time-to-complete, abandonment, NPS/CSAT, self-service deflection, etc.) for these flows
Champion accessibility and inclusive design so authentication and account tasks work for all customers
Own the UX design function of CARGO (component specs, patterns, usage guidelines, content, and interaction standards)
Ensure CARGO’s design libraries are cohesive, discoverable, and kept in sync with engineering implementations
Partner with the Frontend Platform / CARGO engineering teams to prioritize component backlog and adoption work
Align on tokens, theming, and responsive behavior
Define contribution models for designers and engineers across DAT
Drive adoption of CARGO across marketing sites, SSU/SSO/account flows, and collaborate with other UX/Eng leaders to scale it into product teams
Develop and maintain a multi-quarter roadmap that connects marketing site evolution, identity & account experience improvements, and CARGO design system maturity and adoption
Translate business goals into clear, prioritized problem statements, UX strategies, and delivery plans
Establish intake, triage, and prioritization processes for requests coming from Marketing, Product, Support, and other stakeholders
Communicate trade-offs and status clearly to executives and partners; provide storytelling and artifacts (dashboards, briefs, readouts) that make impact visible
Hire, onboard, and develop UX designers and engineers on the design enablement team
Run 1:1s, performance reviews, and growth plans, providing coaching tailored to both design and engineering disciplines
Foster psychological safety and a culture of experimentation, where design critiques and code reviews are constructive and focused on outcomes
Champion inclusion, diversity, and accessibility in both the team culture and the experiences you ship
Translate strategy into clear roadmaps, milestones, and sprint plans across design and engineering
Ensure the team ships high-quality, accessible, performant experiences on time and within scope
Review key artifacts regularly (journey maps, wireframes, prototypes, component specs, PRs, demos) and provide actionable feedback
Partner with platform/infra teams to ensure the team’s solutions are reliable, observable, and maintainable
Collaborate with Marketing and Growth teams to define goals, metrics, and testing plans for marketing pages and funnels
Oversee the implementation of A/B tests and experiments, and ensure learnings are captured and rolled into future work
Drive consistency in information architecture, navigation, page templates, and content patterns across marketing sites
Ensure SEO, performance, and accessibility needs are addressed in the design and code
Partner with Product and Identity/Platform Engineering on end-to-end flows for sign-up and onboarding, sign-in and multi-factor authentication, SSO and enterprise identity integrations, subscription and plan changes, billing and self-service support
Align on requirements and constraints (security, compliance, technical architecture) and translate them into usable, trustworthy experiences
Advocate for clear language, guidance, and recovery paths in error states and edge cases
Own and refine the design principles, component guidelines, patterns, and documentation that make up the design side of CARGO
Partner with CARGO engineering to define contribution and review processes (design and code), versioning and change management practices, and adoption and deprecation policies
Ensure marketing surfaces, SSU/SSO, and account support experiences are flagship examples of how CARGO should be used
Qualification
Required
8+ years of experience in UX design, product design, front-end engineering, or a closely related field, including: 3–5+ years in people management (leading designers, engineers, or both)
Demonstrated experience leading cross-functional delivery of web experiences (from discovery and design through implementation and launch)
Strong understanding of: Design systems and component libraries
Front-end engineering fundamentals and modern frameworks
Accessibility standards (e.g., WCAG) and inclusive design practices
Proven ability to define and track experience and business metrics, such as: Conversion rates, funnel drop-off, and engagement
Task success, CSAT/NPS, or support/contact deflection
Excellent communication and storytelling skills—able to articulate trade-offs, influence stakeholders, and present to senior leadership
Preferred
Experience with: B2B or B2B2C SaaS products
Identity, SSO, permissions, or account management flows
Support and help experiences, knowledge bases, and in-product support entry points
Prior ownership of a design system or front-end platform team
Comfort working in distributed teams across multiple time zones and functions
Benefits
Medical, Dental, Vision, Life, and AD&D insurance
Parental Leave
Up to 20 days of paid time off starting in year one
An additional 10 holidays of paid time off per calendar year
401k matching (immediately vested)
Employee Stock Purchase Plan
Short- and Long-term disability sick leave
Flexible Spending Accounts
Health Savings Accounts
Employee Assistance Program
Additional programs - Employee Referral, Internal Recognition, and Wellness
Free TriMet transit pass (Beaverton Office)
Competitive salary and benefits package
Work on impactful projects in a cutting-edge environment
Collaborative and supportive team culture
Opportunity to make a real difference in the trucking industry
Employee Resource Groups
Company
DAT Freight & Analytics
DAT Freight & Analytics maintains a market for truckload freight.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Clementz
President and CEO
Tony Salazar
Chief Financial and Operating Officer
Recent News
2026-01-23
2026-01-22
Company data provided by crunchbase