Mercy Corps · 22 hours ago
Gift Processing Coordinator - Portland, OR (hybrid)
Portland, OR
Full-time
Hybrid
Entry Level
$40K/yr - $48K/yr
1+ years expMercy Corps is a leading global organization dedicated to creating a better world through impactful solutions. The Gift Processing Coordinator will manage daily donations and maintain accurate donor records in The Raiser’s Edge database, ensuring timely and precise data entry while collaborating with the Development Operations team and partner vendors.
AssociationNon Profit
Responsibilities
Downloads donation transaction reports and files from various software and data sources; organizes, validates, and manipulates gift data in Excel and imports into The Raiser’s Edge donor database, following precise processing rules and ensuring accuracy on a large scale
Guarantees correct gift coding (amount, appeal, fund, etc.) and provides specialized handling for more involved gifts including donor-advised funds, IRAs, and gifts with premiums
Works closely with a variety of Mercy Corps’ partner vendors, including telemarketing and our donation processing center, to communicate and help troubleshoot data and systems needs/issues
Serves as point person for monthly giving data and requirements for all monthly giving gift processing and records standards. Processes monthly giving signups and amount upgrades through the website, direct mail, and telemarketing campaigns. Validates and imports monthly gifts on a regular schedule
Completes a variety of constituent and gift updates in The Raiser’s Edge including solicit code requests, deceased notifications, chargebacks, and refunds
Effectively finds solutions to database problems that relate to gift and/or constituent records; provides expedited problem solving for complex gift and data entry questions from other team members
Completes tasks at the Portland, OR office three times per week including: opening, sorting, scanning, and recording donation mail, printing specialized donor tax receipts, working with Admin + Facilities Team to deposit checks in-house, and on rare occasions, completing in-person bank deposits
Maintains a working knowledge of all Development Operations data systems, including The Raiser’s Edge donor database, Blackbaud Merchant Services, ActionKit online database, Braintree payment processing system, and others as necessary
Creates and maintains documentation related to policies and procedures necessary to fulfill the position
Handles banking information and payment card data in a secure and compliant manner, maintaining familiarity with PCI requirements
Maintains donor confidence and protects Mercy Corps’ interests by keeping information confidential
Cross-trains with and backs up the Senior Coordinator, Major & Special Gifts, able to fill in for that position as needed
Contributes to team effort by accomplishing other duties as assigned
Qualification
Required
1-year previous experience in nonprofits required, preferably in fundraising, development operations, or finance
Experience with The Raiser's Edge database or other donor database
Solid Microsoft Office Suite skills, including high comfort level in Excel
High detail orientation, especially with spreadsheets and reports
Strong data entry experience with superior accuracy and speed
Demonstrated ability to follow precise multi-step procedures, prioritize multiple complex tasks, and meet deadlines
Effective verbal and written communication, relationship building, teamwork, flexibility and grace under pressure
Preferred
RE NXT experience a plus
Benefits
5% of their time to learning activities that further their personal and/or professional growth and development
Company
Mercy Corps
Mercy Corps is a global organization powered by the belief that a better world is possible.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Alan El Kadhi
Director Gaza Sky Geeks
Recent News
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2025-11-04
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