Texas Trust Credit Union · 9 hours ago
Universal Branch Associate - Grand Prairie Carrier
Grand Prairie, TX
Full-time
Onsite
Entry Level
1+ years expTexas Trust Credit Union is dedicated to making an impact in their members' lives, and they are seeking a Universal Branch Associate to enhance member experiences. The role involves providing personalized service, assisting with transactions, and educating members on banking solutions while building strong relationships.
BankingFinanceFinancial ServicesVenture Capital
Responsibilities
Create a member experience that makes them feel welcomed
Personalize every interaction by using the member's name and thank them for choosing Texas Trust
Find ways to exceed member expectations with full consideration of policies, procedures and regulatory requirements while also building relationships to enhance our member's financial future
Utilize exceptional service skills to engage with members, and present member focused solutions to deepen relationships in person, by phone and through written communication
Initiate a warm transition to other areas of business to take care of extended member financial needs
Educate members on ways to do their banking conveniently through multi-channel solutions including online and mobile banking
Proactively collaborate with other departments to satisfy all member requests
Be flexible and willing to assist in other lines of business as requested
Ability to identify fraud and take appropriate action to prevent losses
Presents a helpful and positive attitude, focusing on solutions and promoting a collaborative environment at all times
Practices and brings to life with the team our Yes And culture
Comply with established regulations and law requirements
Perform various other duties as assigned
Qualification
Required
1-2 years of retail experience
High School Diploma/GED required
Ability to operate multiple computer systems efficiently
Requires an organized, meticulous self-starter who is able to work independently
Strong processing, analytical and critical thinking skills
Possess a strong work ethic and an adaptable team player mentality
Highly developed sense of integrity and commitment to member satisfaction
Preferred
Minimum Of 1 Year Of Previous Teller/CSR Experience Preferred
Company
Texas Trust Credit Union
Texas Trust Credit Union is a banking firm that offers financial and wealth management services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jim Minge
President & Chief Executive Officer
Robert Underwood
EVP - Chief Information Officer
Recent News
2025-12-22
Company data provided by crunchbase