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Obra Capital · 23 hours ago

System Engineer

positionIndiana
timeFull-time
remoteOnsite
senioritySenior Level
Obra Capital is seeking a Senior End-User Services Engineer who will act as a technical expert in resolving complex IT issues and supporting IT initiatives. The role involves troubleshooting hardware and software, managing user accounts, performing system maintenance, and mentoring other technicians.
Asset ManagementCreditFinancial ServicesInsurance

Responsibilities

Configure and deploy Windows-based laptops and desktops for new hires and existing staff
Manage OS updates, patches, and endpoint security tools
Troubleshoot hardware and software issues
Provide Tier 1/Tier 2 support for employees via ticketing system, email, or chat
Resolve issues related to Office 365 (Outlook, Teams, SharePoint, OneDrive)
Support identity and access management through Microsoft Entra (Azure AD)
Assist with user connectivity to cloud-hosted applications and services
Troubleshoot VPN, Wi-Fi, and network access issues
Escalate complex cloud or infrastructure issues to senior engineers/vendors
Create and manage user accounts in Entra ID (Azure AD)
Handle password resets, MFA setup, and group membership changes
Ensure compliance with security policies and least-privilege access
Maintain IT knowledge base and standard operating procedures
Document troubleshooting steps and resolutions for recurring issues
Contribute to continuous improvement of IT support processes
Constant collaboration with the Managed Service Provider (MSP) to refine processes over time

Qualification

Windows OS administrationMicrosoft Entra IDOffice 365 suiteCloud servicesEndpoint security toolsTroubleshooting skillsCustomer service orientationIntunePowerShell scriptingTicketing systemsCompliance/security frameworksCommunication skills

Required

Strong experience with Windows OS administration (Windows 10/11)
Familiarity with Office 365 suite (Exchange Online, Teams, SharePoint)
Experience with Microsoft Entra ID (Azure AD) for identity management
Solid understanding of cloud services (user access, connectivity)
Knowledge of endpoint security tools (antivirus, encryption, patching)
Excellent troubleshooting and problem-solving skills
Strong communication and customer service orientation

Preferred

Experience with Intune or other endpoint management tools
Familiarity with PowerShell scripting for automation
Exposure to ticketing systems and change management workflows
Understanding of compliance/security frameworks (SOC 2, ISO 27001)

Company

Obra Capital

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Obra Capital is a financial company that provides credit, insurance, consulting, wealth, and asset management services.
dateFounded in 2009
location
Austin, Texas, USA
people-size51-200 employees
web-link
https://www.obra.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Aquarian HoldingsRedBird Capital Partners
2024-08-22Private Equity
2024-08-22Debt Financing
2023-10-16Secondary Market

Leadership Team

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Blair Wallace
Chief Executive Officer
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Recent News

GlobeNewswire
Obra Capital Closes Third CLO Offering for $453M
2026-01-16
Alternative Credit Investor
Obra Capital hits $450m for third CLO
2026-01-16
Obra Capital, Inc.
Melissa Randall Joins Obra Capital as Chief Human Resources Officer
2025-10-28
Company data provided by crunchbase