Cloudflare · 5 days ago
Professional Services Consultant, Network Services
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $165K/yr
5+ years expCloudflare is a company dedicated to building a better Internet and provides extensive services for enterprise customers. As a Professional Services Consultant for Network Services, you will be responsible for the technical execution of solutions and guidance to maximize customer value from their Cloudflare investment.
AnalyticsEnterprise SoftwareSecurityWeb Hosting
Responsibilities
Act as a Product Manager of Professional Services, specifically in Network Services
Prioritizes and executes on building offerings based on alignment with strategic vision
Review information gathered by PS Leaders and Consultants to understand offering value propositions
Execute on building PS offerings based on direction from Leadership
Builds sales collateral, scoping guidelines, project plans, delivery kits/accelerators
Lead efforts to create and maintain selling and delivery enablement
Creates service offerings that are in-line with quick wins
Focuses on a-la-carte add-on services and packaged services targeting different customer profiles, e.g., Mid-Market, Enterprise, etc
Demonstrates good communication skills across the PS organization (Delivery Leaders, Engagement Management, Consulting Delivery) and Customer Success team
Own and launch internal and external marketing campaigns (e.g. blog posts, videos, webinars, internal enablement, presentation on worldwide field calls, regional leader calls, etc.) about new or improved offerings
Drive the team's comprehensive understanding of Cloudflare's platform and capabilities, including configuration, optimization, and troubleshooting, ensuring collective expertise within the practice
Qualification
Required
Bachelor's degree in Business, Information Technology, or a related field. In lieu of a degree, minimum 5 years experience working in a technical support, security operations center or other highly technical team
Minimum of 5 years of experience in Professional Services, Project Management, or a customer-facing role
Strong understanding of the Professional Services landscape, including both internal and partner-provided services
Proven prior work experience as a Product Manager, Practice Manager, Implementation Manager, and/or Solutions Engineer
Knowledge and familiarity with the Software Development Life Cycle
Demonstrated progressive relevant experience defining, developing, and executing training strategies, operations and action plans
Ability to quickly understand technical concepts and explain them to customer and Professional Services audiences (mostly technical)
Proven ability to effectively interact with and influence senior executives and team members
Excellent communication, negotiation, and interpersonal skills
Experienced in giving and receiving constructive feedback
Ability to thrive in a fast-paced, unpredictable environment
Experience with Jira and Salesforce (or similar CRM tool) is a plus
Fluency in English (written and oral) is a must
Minimum 5 years experience working in a technical support, security operations center or other highly technical team
Deep understanding of how the internet works, Networking and Security, Zero Trust Services/SASE, APIs and related technologies
Layers and protocols of the OSI model, such as TCP/IP, UDP, TLS, DNS, HTTP
Reverse and forward proxies and the application of both
IPv4/6, VPNs, router and L3/L4 and next gen firewall configuration, SDN and overall IT networking related best practices
Demonstrated experience with BGP (network design & implementation), tunneling technologies such as GRE & IPSec, MPLS, SD-WAN, NetFlow and/or sFlow
Hands-on experience implementing and managing content delivery network (CDN), distributed denial-of-service (DDoS) protection, web application firewall (WAF), load balancing, and other related solutions for clients across various industries
Preferred
Bilingual strongly preferred (English/Spanish)
Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
Company
Cloudflare
Cloudflare is a web performance and security company that provides online services to protect and accelerate websites online.
1001-5000 employees
H1B Sponsorship
Cloudflare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (117)
2024 (115)
2023 (66)
2022 (98)
2021 (83)
2020 (37)
Funding
Current Stage
Public CompanyTotal Funding
$2.08BKey Investors
Franklin TempletonFidelityUnion Square Ventures
2025-06-13Post Ipo Debt· $1.75B
2019-09-12IPO
2019-03-12Series E· $150M
Leadership Team
Matthew Prince
CEO & Co-Founder
Lee Holloway
Co-Founder & Lead Engineer
Recent News
2026-02-06
2026-02-06
Company data provided by crunchbase