Fleet Response · 1 day ago
HE Claims Specialist
Hudson, OH
Full-time
Onsite
New Grad, Entry LevelFleet Response is a company that specializes in handling accident claims, and they are seeking an HE Claims Specialist to manage the day-to-day operations of claims from beginning to end. The role involves reviewing loss notices, managing files, providing customer service, and ensuring timely processing of claims and invoices.
Management Consulting
Responsibilities
Reviews and sends loss notices to client and carrier
Manages a dedicated set of files. Follows client parameters
Answers calls from drivers, clients, and shops. Answers questions from the same. Delivers high class customer service to all customers
Accurately gathers and uploads all claim documentation into system
Enters all required data fields into system. Requests values from client as needed. Verifies claim details
Orders appraisals
Communicates with client to gather approvals/ discuss total losses
Drives repair process for expedited cycle time
Minimizes repair delays by diligent follow up. Gathers supports for delays and price increases
Assists with coordinating scheduling of estimate and repairs
Participates in client review meetings
Provides detailed recommendations for next steps on complex claims
Processes claim invoices timely and correctly
Meets or exceeds both individual and team recovery performance metrics
Other duties as assigned by Manager
Qualification
Required
Strong interpersonal skills to ensure excellent internal and external customer service
Excellent written and verbal skills
Highly motivated, strong initiative, self-starter with team focus
Strong ability to multi-task and manage time effectively
Strong investigative and organizational skills
Demonstrates dependability, punctuality and excellent attendance
Ability to work independently and collaborate with peers
Preferred
Previous claim handing experience preferred
Prior automotive or salvage experience a plus
Company
Fleet Response
Fleet Response is a management consulting company situated in Cleveland, Ohio.
Founded in 1986
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Mawaka
Chief Executive Officer
Recent News
EIN Presswire
2025-07-04
2025-04-15
Company data provided by crunchbase