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Talent Groups · 15 hours ago

Senior ServiceNow Developer

United States

Full-time

Remote

Senior Level

Talent Groups is seeking a skilled ServiceNow Developer to help enhance and expand their rapidly evolving ServiceNow environment. The role involves building integrations, automating processes, and designing scalable solutions to improve performance and operational efficiency across the enterprise.

IT Management

No H1B

Security Clearance Required

U.S. Citizen Only

Hiring Manager

Tina Rodgers

Responsibilities

Configure, customize, and optimize ServiceNow solutions for ITSM, SIR, GRC, CMDB, ITOM, and ITAM modules

Develop and maintain custom applications, workflows, scripts, UI policies, and integrations adhering to best practices in coding, performance, and security

Leverage REST/SOAP APIs and other integration frameworks to integrate ServiceNow with external systems (e.g., monitoring tools, inventory systems)

Enhance and maintain the CMDB, ensuring accurate configuration data to support ITOM (Event Management, Discovery, Service Mapping) and ITAM workflows

Implement data quality controls, reconciliation rules, and automation for populating and maintaining the CMDB, ensuring completeness and accuracy of CI data

Integrate ITOM capabilities, such as Discovery and Service Mapping, to enrich the CMDB and improve visibility into infrastructure and service dependencies

Support ITAM processes (asset tracking, license management, procurement workflows) by configuring and optimizing asset-related modules to ensure compliance and cost efficiency

Manage all aspects of the ServiceNow platform, including users, groups, roles, and instance configurations

Oversee releases, update sets, and system cloning to maintain platform integrity, performance, and reliability

Monitor platform health and ensure adherence to ServiceNow best practices

Develop and execute test plans, maintaining a high level of quality and reliability across all solutions

Adhere to regulatory and compliance standards, leveraging GRC capabilities and frameworks (e.g., ITIL, ISO, NIST) to align processes with internal policies

Partner with business analysts, architects, and process owners to translate requirements into technical designs and deliver functional, user-friendly solutions

Communicate effectively with cross-functional teams, providing technical guidance and troubleshooting support

Mentor and support junior developers and administrators to foster a high-performing, collaborative environment

Create and maintain comprehensive technical documentation, including design specs, solution guides, and operational runbooks

Contribute to knowledge articles, training materials, and best-practice frameworks that elevate the overall platform skill set within the organization

Qualification

ServiceNow developmentJavaScriptREST/SOAP APIsServiceNow Certified System AdministratorITIL principlesGlide scriptingHTML/CSSServiceNow Certified Application DeveloperAnalytical skillsCommunication skillsAdaptabilityCollaboration

Required

Must be a U.S. Citizen, as this role supports a federal program

Must be able to obtain and maintain a Public Trust clearance

Demonstrated experience in ServiceNow development across ITSM, CMDB, ITOM (Discovery, Service Mapping), and ITAM modules

Proficiency in JavaScript, Glide scripting, and front-end technologies (HTML, CSS, AngularJS or equivalent frameworks)

Strong understanding of ServiceNow data models, integration methods (REST, SOAP), and performance optimization techniques

Familiarity with ITIL principles and related governance frameworks

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Developer (CAD)

Strong analytical and problem-solving skills, with keen attention to detail

Excellent communication abilities to translate technical concepts for non-technical stakeholders

Adaptable, proactive, and collaborative, with the ability to thrive in Agile/Scrum teams and dynamic environments

Commitment to continuous learning and professional development

Preferred

ServiceNow Certified Implementation Specialist (CIS) in ITSM, ITOM, or related areas

Company

Talent Groups

Glassdoor3.0

Talent Groups delivers exceptional experiences by solving the toughest IT talent and technology challenges across all industries.

Founded in 2018

Houston, Texas, USA

501-1000 employees

https://talentgroups.com/

Funding

Current Stage

Late Stage

Total Funding

unknown

2018-07-01Acquired

Leadership Team

Matthew James Ripaldi

Chief Executive Officer

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