Cruise · 15 hours ago
Escalations / Customer Support
Mesa, AZ
Full-time
Onsite
Entry Level
$22.50/hr - $22.50/hr
1+ years expCruise America is the nation's largest RV Rental & Sales organization, and they are hiring for a 24/7 call center Escalations/Customer Support Representative. In this role, you will assist customers with various issues related to RV rentals, requiring quick thinking and adaptability to handle everything from simple troubleshooting to serious situations.
Automotive
Responsibilities
Answer inbound customer support calls
Assist rental customers
Schedule vehicle services
Dispatch towing
Troubleshooting
Reconciling Invoices
Qualification
Preferred
escalations: 1 year
call center: 1 year
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Cruise
Cruise is building the world’s most advanced self-driving vehicles.
1001-5000 employees
H1B Sponsorship
Cruise has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (89)
2024 (151)
2023 (239)
2022 (248)
2021 (187)
2020 (127)
Funding
Current Stage
Late StageLeadership Team
Daniel Kan
Co-Founder & Chief Product Officer
Cynthia Baca
Executive Business Partner to The President and CTO
Recent News
2024-04-16
2024-04-12
Company data provided by crunchbase