Gallup · 2 hours ago
Site Reliability Engineer
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$150K/yr - $200K/yr
3+ years expGallup is a company that provides analytics and advice on important global issues. They are seeking a Site Reliability Engineer to build their observability foundation and enhance system reliability, ensuring that their technology platform remains fast and resilient for millions of users worldwide.
AnalyticsConsultingNewsSoftware
Responsibilities
Establish the foundation of Gallup’s SRE function by defining standards, best practices and scalable systems that will grow with the organization
Build and evolve observability infrastructure using tools like Dynatrace, Datadog, Grafana and PagerDuty to monitor applications running on AWS
Design and implement automated alerting workflows that integrate directly with Slack
Establish incident response processes that integrate monitoring, alerting and team communication to reduce recovery time and improve service continuity
Create dashboards and metrics that give engineering teams real-time insight into application performance and system reliability
Identify opportunities for automation and design self-healing systems in partnership with DevOps engineers
Enable end-to-end monitoring and faster issue detection by partnering with application teams to embed observability into Java, .NET and Python services
Lead initiatives that help engineering teams adopt and use observability tools effectively
Identify patterns in system behavior that indicate potential issues before they affect customers
Qualification
Required
Bachelor's degree in computer science, MIS or a related field, or equivalent experience, required
At least three years of experience in site reliability engineering, DevOps or infrastructure roles with a focus on monitoring and observability required
Experience with observability and monitoring tools such as Dynatrace (preferred), Datadog, Grafana or similar platforms required
Experience with incident management tools like PagerDuty or similar alerting systems required
Strong understanding of AWS cloud infrastructure and how to monitor distributed systems required
Experience integrating monitoring and alerting systems with collaboration platforms like Slack required
Ability to work with application teams across multiple languages and frameworks (e.g., Java, .NET, Python) required
Knowledge of metrics, logging and tracing as pillars of observability required
Experience writing scripts or automation (e.g., Python, Bash, PowerShell) to support monitoring workflows required
A commitment to working on-site at Gallup's San Francisco office at least three days a week required
Preferred
Experience with containerized applications and infrastructure as code preferred
Observability expertise: You've built or scaled monitoring and observability practices, not just maintained existing systems
Tool consolidation experience: You've successfully unified fragmented monitoring solutions across multiple teams
AI mindset: You reduce repetitive operational work through thoughtful automation and workflow design
Incident response leadership: You've designed or improved incident management processes and know how to balance speed with thoroughness
Communication and enablement: You go beyond building dashboards; you guide others in how to instrument their code and interpret metrics
Benefits
Medical
Dental
Vision
Life and other insurance options
A fully vested 401(k) retirement savings plan with company matching
An employee stock ownership program
Mass transit reimbursement
Family-building benefits
An employee assistance program
Various reimbursements and activities that enhance our associates’ wellbeing
Company
Gallup
Gallup.com provides data-driven news based on the U.S. and world polls, daily tracking, and public opinion research.
1001-5000 employees
H1B Sponsorship
Gallup has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (19)
2023 (19)
2022 (18)
2021 (30)
2020 (34)
Funding
Current Stage
Late StageLeadership Team
Jeremie Brecheisen
Managing Partner
Jim Clifton
Chairman
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