Booz Allen Hamilton · 11 hours ago
Technical Support Engineer
Fayetteville, NC
Full-time
Onsite
New Grad, Entry Level
$69K/yr - $158K/yrBooz Allen Hamilton is a leading consulting firm seeking a Technical Support Engineer to maintain and execute a network of simulators and modeling capabilities for military training. The role involves troubleshooting, providing training to military personnel, and supporting operational checks on simulation systems.
ConsultingCyber SecurityIT InfrastructureManagement ConsultingSecurity
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Maintain and execute a network of simulators and modeling capabilities focused on providing rehearsal and exercise capabilities for various units
Manage the network, maintain an Authority to Operate (ATO), and improve system design and architecture
Tier 1-3 troubleshooting during operations
Hardware installs, lifecycle management, software releases and deployment, new features, and innovation
Perform work that involves aiding and providing training to our nation’s most elite warfighters
Perform day-to-day operational checks for local air and ground simulation systems, as well as multiple outstation systems
Perform preventative maintenance tasks on simulators and associated simulator systems
Support training in a live, virtual, and constructive environment
Develop configuration management processes to ensure geographically separated systems are continuously updated to maintain compliance with current training requirements
Operate the virtual environment to facilitate large-scale training exercises
Identify and track deficiencies to improve system functionality
Build and install new simulators and networks
Operate on an Agile Scrum team and be expected to have daily communication
Be effective troubleshooters and flexible with their day-to-day tasks
Explore growth opportunities within the program and areas for innovation on simulation systems
Qualification
Required
Experience working on complex networked distributed systems
Experience with Microsoft Windows and Linux operating systems
Experience supporting and collaborating with DoD operational personnel
Ability to troubleshoot and resolve issues with basic network and operating systems
Ability to document procedures and troubleshooting steps clearly
Ability to travel up to 25% of the time
TS/SCI clearance
HS diploma or GED
Security+ Certification
Preferred
Experience supporting distributed mission operations training
Experience with programming or scripting languages
Experience working in simulation labs
Knowledge of Image Generator (IG) and Constructive Force Generator (CFG) programs such as MACE and VRSG
Benefits
Health, life, disability, financial, and retirement benefits
Paid leave
Professional development
Tuition assistance
Work-life programs
Dependent care
Recognition awards program
Company
Booz Allen Hamilton
Booz Allen Hamilton is a consulting firm that specializes in analytics, technology, and engineering.
Founded in 1914
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.03B2025-03-11Post Ipo Debt· $650M
2023-08-01Post Ipo Debt· $650M
2020-08-13Post Ipo Debt· $700M
Leadership Team
Kristine Anderson
Chief Operating Officer
Ki Lee
Senior Vice President
Recent News
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2026-02-04
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