CHRISTUS Health · 1 day ago
Program Manager Oncology Care Navigator - Chemotherapy - Full Time
Texarkana, TX
Full-time
Onsite
Mid Level
3+ years expCHRISTUS Health is seeking a Program Manager for their Oncology Care Navigator role. This position acts as a patient advocate, coordinating care and support for oncology patients by liaising between patients and healthcare providers, ensuring optimal care and facilitating educational programs related to cancer care.
Hospital & Health Care
Responsibilities
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Serve as an essential link between patients and all other care providers, including being the primary contact person for all Oncology patients
Follow patients throughout the care continuum, including inpatient admissions, and collaborate with inpatient care management resources
Identify client needs in terms of access to healthcare, and any barriers to a treatment plan
Track appointments with PCPs and surgeons to ensure timely delivery of diagnostic and treatment services
Monitor the online appointment portal and follow up with patients promote compliance and schedule appointments appropriately
The care navigator will provide follow-up and confirm patient understands the schedule and has transportation for the appointment
Track appointments to specialist office as needed to follow up on patient care
Facilitate the process for charity care for uninsured patients
Maintain communication with patients and the health care providers
Track quality measures and report results during appropriate meetings
Lead a multidisciplinary committee for cancer patient care. Coordinate regular meetings to monitor patient progress and address any barriers to continuity of care
When applicable, work with other entity patient navigators when an oncologist specialist is required
Responsible for tracking all cancer patients to ensure patients are receiving all appropriate medical care, imaging, referrals, etc., and continue to be engaged in their care
Ensure appropriate medical records and referring information are available at scheduled appointments
Encourage patients to comply with treatment goals and routinely review their progress toward these goals
Develop and maintain Cancer Support Groups
Develops, coordinates, and participates in weekly physician multidisciplinary conferences (Tumor Board), i.e., tracks scheduled procedures, follows pathology results, coordinates with pathology/radiology the collection of slides/films related to a diagnosis and monitors outcomes of meetings
Visits physician offices regularly. Handle physician/physician office issues in a timely manner. Initiate Physician communications as needed
Facilitates the navigation of patients with cancer as the single point of contact through the cancer pathway program. Ensure efficient and coordinated services through screening, diagnosis treatment, and support/educational services
Facilitates patient continuity of care between hospital departments and provides patient follow-up for laboratory, radiology, and pathology procedures
Educates patients concerning what can be expected prior to, during, and after diagnostic and treatment procedures. Develops and revises patient education materials. Provides staff and community education as required
Travels to physician offices and/or other hospital sites, as required, and completes reminder calls
Regularly meets with physician, staff, patient, family, or significant others to identify problems and or concerns, and provides timely resolution and support (within 24 hours)
Works with the Oncology providers and general surgeons
Must have knowledge of survey requirements and local, state, and federal regulations
Performs other duties as assigned by management to support both departmental and organizational objectives
Qualification
Required
Associate's degree in nursing
3 years of direct healthcare experience
RN License in state of employment or compact
Preferred
Bilingual in English/Spanish
Experience including community outreach, Imaging, Radiation Therapy, Chemotherapy, or Oncology
Experience working in partnership with healthcare professionals and support staffing in a clinical setting
Previous Oncology/Cancer Services navigator work experience
Breast Patient Navigator certification
Company
CHRISTUS Health
CHRISTUS Health is a Catholic not-for-profit health care system comprising more than 600 centers, including long-term care facilities, community hospitals, walk-in clinics and health ministries.
10001+ employees
H1B Sponsorship
CHRISTUS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (35)
2023 (54)
2022 (46)
2021 (22)
2020 (26)
Funding
Current Stage
Late StageLeadership Team
Terry Kyle
CEO and CDO The Children's Hospital of San Antonio Foundation & Friends of CHRISTUS Santa Rosa Fnd
Thomas Royer, MD
CEO Emeritus
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