Qorvo, Inc. · 3 hours ago
Client Services IT Technician
Richardson, TX
Full-time
Onsite
Mid Level
4+ years expQorvo, Inc. supplies innovative semiconductor solutions aimed at solving complex technical challenges across various markets. The Client Services Technician will be responsible for building, maintaining, and troubleshooting end-user computing systems while providing exceptional IT support to executives and VIPs.
Network HardwareSemiconductorWireless
No H1B
Responsibilities
Imaging (through MECM) and provisioning (through Intune) of Windows-based computer systems
Providing timely and exceptional Executive/VIP IT support
Troubleshooting a variety of issues relating to both computing hardware and software
Diligent tracking, labeling, and maintaining of all Build room inventory
Engage internal (and potentially external) customers to resolve issues and/or assist with ordering equipment
Utilizing command line utilities to install, repair, and configure computer software
Accurate tracking of work, issues, resolutions, and time via an internal ticketing system (Service Now)
Utilizing Microsoft Intune to troubleshoot both Windows workstations and Mobile devices
Describing complex IT-related topics to end users and VIPs
Keeping up in a fast-changing IT environment
Learning to support new technologies and software as needed
Troubleshooting, ordering, and maintaining the following: Windows PC Hardware, Mobile Phones, Printing hardware & software drivers, iOS and AndroidOS based mobile devices, MacOS computers, Docking stations, Monitors, Various peripherals such as keyboards, mice, headsets, etc…
Being available after hours and weekends during on call assignments (1 week every 2 months)
Troubleshooting endpoint networking-related issues
Adhering to all corporate IT Security policies
Qualification
Required
A minimum of a high school diploma or equivalent
4+ years of experience in the IT industry (or an equivalent combination of education and experience)
Experience troubleshooting computer hardware
Extensive experience troubleshooting the Windows operating system and a variety of software issues
Experience documenting work in IT tickets
Creating and modifying objects in Active Directory
Performing basic device management tasks in Microsoft Intune
Experience working in the Windows CLI
Experience troubleshooting networking issues on a variety of devices (i.e. Windows, iOS, AndroidOS, MacOS, etc.)
Experience troubleshooting Office products (Word, Excel, Outlook, PowerPoint, etc..)
Experience utilizing SCCM/MECM and Intune to gather information and resolve issues
General knowledge of proper IT Security practices
Preferred
Associates in Information Technology or equivalent
Experience working in a manufacturing environment strongly preferred
Comptia A+ and/or Network+ Certifications
Powershell Scripting
Troubleshooting legacy Windows-based computers (i.e. Windows XP & 7)
Experience working within ServiceNow
Company
Qorvo, Inc.
Qorvo (Nasdaq: QRVO) supplies innovative semiconductor solutions that make a better world possible.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$350MKey Investors
Starboard Value
2025-10-28Acquired
2025-01-16Post Ipo Equity
2019-09-30Post Ipo Debt· $350M
Leadership Team
Robert Bruggeworth
CEO
Debra Howard
Senior Vice President and Chief Human Resources Officer
Recent News
Company data provided by crunchbase