LeadVenture® · 19 hours ago
Client Relationship Specialist
LeadVenture is the market-leading SaaS provider of digital retailing and marketing solutions for dealerships across various industries. The Client Relationship Specialist will manage client experience and retention, acting as the primary liaison between Net Driven and its clients, ensuring effective communication and execution of performance discussions.
Digital MarketingE-CommerceSaaSSoftware
Responsibilities
Total responsibility as primary liaison between Net Driven and dealers in the United States and Canada
Communicate effectively and timely with clients about Net Driven’s products and features and the process that will be followed to deliver them
Plan, schedule and execute client performance discussions within established time frames
Qualification
Required
The ideal candidate will have a bachelor's degree and/or equivalent client management experience
2 - 5 years' equivalent experience
Fast learner who thrives on multi-tasking
Skilled at managing time/priorities based on company goals and objectives
Knowledge of SEO, social media, and website analytics
Must be a great communicator to contribute to and ensure high integrity and a high productivity culture
Preferred
Experience with Salesforce.com or CRM software
Technology/Automotive experience
Call center success in a client-facing position