TekSynap · 21 hours ago
OT Inventory Specialist
Battle Creek, MI, US
Full-time
Hybrid
Mid, Senior Level
5+ years expTekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need for a comprehensive information management environment. The OT Inventory Specialist will support the Enterprise Service Desk with Defense Logistics Agency (DLA) by maintaining the OT inventory database and ensuring effective operational and asset management decisions.
ComputerInformation ServicesInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Support the development of Operational Technology (OT) Asset Management (AM) framework in ServiceNOW to facilitate effective operational and asset management decisions. Ensure the framework is comprehensive and covers all aspects of OT asset discovery, identification, and inventory management across various functional pillars
Continuously maintain and update the OT inventory database, employing best practices from IT asset management. This includes ensuring accurate records of assets as they are moved, replaced, or retired, and adding new items to the database as they are received, installed, or discovered
Work closely with AM government staff, site audit teams, and other stakeholders to aggregate and verify OT asset data. Ensure coordination in the collection and refinement of data, including attending regular meetings focused on OT Asset Management
Act as the central point for integrating data from future physical inventories and automated hardware data collection. Ensure that this data effectively supplements the AM database, providing a comprehensive view of assets
Coordinate with AM data analysts to refine OT data captured, focusing on accurate asset identification and reconciliation. This includes ensuring that all data reflects current operational statuses and is in line with asset management policies and regulatory requirements
Ensure strict adherence to DLA’s OT internal controls, Standard Operating Procedures (SOPs), Job Aids, and other auditable duties. Perform and document these duties diligently to maintain accountability, prevent audit findings, and support the integrity and security of OT systems
Regularly engage with key stakeholders, including attending OT AM focused meetings to discuss updates, challenges, and strategies. Provide comprehensive reports on asset status, discrepancies, and system improvements to facilitate informed decision-making and continuous improvement
Identify and implement solutions to problematic areas of the asset control process
Reconcile all balances regularly and submit accurate, auditable financial year-end inventory reports
May require onsite travel using personal vehicle, company van, company golf cart or another motorized vehicle
Ensure daily review of ServiceNow portal customer equipment requests, tasks and tickets are completed in a timely manner, in accordance with DLA Asset Management policies
Provide daily customer and team support to facilitate both local and regional OT hardware requirements and requests
Respond to email requests for information (RFI)s within 24 hours
Draft correspondence and prepare site inventory reports, as required
Ensure all digital hardware documentation is maintained in accordance with the National Archives & Records Administration (NARA) to preserve auditable records, including but not limited to: contracts, packing slips, bill of lading, transfer document, etc
Attend weekly team meetings and bi-weekly regional operational meeting to ensure all requirements are addressed
Ensure work area is kept clean and organized; ensure all site safety standards are maintained; maintain publicly acceptable personal hygiene levels
Qualification
Required
Minimum one year of experience entering asset data and extracting reports from automated inventory tracking systems
One year of ServiceNow experience
Five years relevant OT hardware or systems experience
Minimum one year of experience in performing physical inventories
Proficient in Microsoft Excel, Power Point, Word and Adobe
Reliable transportation, and ability to use POV to travel on-site
Must have a Secret clearance with IT-II sensitivity
US Citizen
Preferred
Experience including accounting work, Power query, Power BI a plus
Benefits
Health
Dental
Vision
401K
Life insurance
Short-term and long-term disability plans
Vacation time
Holidays
Company
TekSynap
TekSynap is a well planned information management environment that offers to meet the business needs of Local Government customers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kamran Jinnah
CEO
Lucas Narel
Chief Financial Officer
Recent News
2026-02-04
2026-02-04
Washington Technology
2025-12-12
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