GoDaddy · 1 day ago
Payment Operations Manager
United States
Full-time
Remote
Senior Level
5+ years expGoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online. As a Payment Operations Manager, you will lead the team responsible for payment acceptance processes, manage vendor relationships, and drive strategic initiatives to optimize payment performance.
Domain RegistrarOnline PortalsWeb DevelopmentWeb Hosting
Responsibilities
Lead and develop your team: Guide team members' professional growth, and foster a high-performing payment operations department
Drive strategic payment initiatives: Partner with analytics, product, and engineering teams to optimize payment routing, recurring billing, and performance while powering billions in annual GCR
Make critical operational decisions: Meet payment acceptance targets, maintain high operational standards, and ensure seamless transactions for GoDaddy customers
Develop insights and reporting: Create automated monitoring tools and present strategic insights to senior leadership to support data-driven decisions
Manage vendor relationships and quality assurance: Oversee critical external partnerships, coordinate detailed QA activities, and troubleshoot payment experimentation to maintain the highest standards
Champion customer-centricity: Frame team priorities from the customer perspective and implement feedback loops to optimize the payment experience
Collaborate cross-functionally: Work with leaders across departments to lead project teams that advance GoDaddy's payment capabilities and overall business objectives
Qualification
Required
5+ years in operations or analytics, with 3+ years managing and developing high-performing teams
Data-driven decision maker with 5+ years extracting metrics, creating visualizations, and producing leadership-level reporting using advanced SQL and Excel
Proven experience establishing departmental standards, leading vendor relationships, and delivering high-impact projects that drive organizational goals
Strong technical acumen – ability to understand complex systems and translate technical concepts for diverse audiences
Collaborative influencer who partners cross-functionally, communicates effectively with senior leadership, and achieves shared goals under pressure
Strategic mindset with focus on continuous improvement, exceptional troubleshooting skills, and keen attention to detail
Preferred
Experience in the payments industry, optimizing approval rates, costs, and/or other payment metrics related to transaction acceptance for digital and physical goods from the lens of an ecommerce merchant, Acquirer, or scheme
Experience with corporate Accounting standards
Benefits
Paid time off
Retirement savings (e.g., 401k, pension schemes)
Bonus/incentive eligibility
Equity grants
Participation in our employee stock purchase plan
Competitive health benefits
Other family-friendly benefits including parental leave
Company
GoDaddy
GoDaddy is an internet domain registrar and web hosting company facilitating online businesses.
5001-10000 employees
H1B Sponsorship
GoDaddy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (130)
2024 (135)
2023 (133)
2022 (162)
2021 (122)
2020 (85)
Funding
Current Stage
Public CompanyTotal Funding
$2.26BKey Investors
Starboard ValueKohlberg Kravis Roberts,Silver Lake,TCV
2024-12-05Post Ipo Debt· $1.46B
2021-12-27Post Ipo Equity· $800M
2015-04-01IPO
Leadership Team
Hong Bui
Vice President, Product Brands and New Solutions
Prashant Nedungadi
Vice President, Partners Commerce
Recent News
Morningstar.com
2026-01-15
2026-01-08
Yahoo Finance
2026-01-02
Company data provided by crunchbase