All Native Group, The Federal Services Division of Ho-Chunk Inc. · 13 hours ago
IT Subject Matter Specialist
Washington, DC, US
Full-time
Hybrid
Senior Level, Lead/Staff
$140K/yr - $180K/yr
10+ years expAll Native Group is looking to fill the position for IT Subject Matter Specialist. The role involves providing strategic thought leadership and project management support for various technological initiatives, ensuring alignment with government objectives and overseeing the implementation of advanced IT solutions.
AssociationGovernmentHealth Care
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Serve as primary technical POC for government customer Division Level leadership to ensure mission objectives and strategic/technical vision is executed
Provide strategic thought leadership and support on forward-leaning technologies that support not only the Division's mission and objectives, but also the Office and Bureau goals and objectives
Provide project and portfolio management for Division Level strategic/forward-leaning initiatives and projects
Lead and manage Proof of Concepts (POCs), Pilots, Authority to Test, and Analysis of Alternatives as it relates to Enterprise-wide initiatives
Provide technical management and strategic guidance to subject matter experts (SMEs) in areas including, but not limited to, enterprise data networking, unified communications UC, WiFi, and cloud-related Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and Software as a Service (SaaS) platforms
Create and author artifacts as it relates to technical and strategic initiatives; artifacts include, but not limited to Executive-level briefings, Technology Roadmap(s), Course of Action (COA) plans, weekly activity reports, IRM-level Strategic Communication Articles, Pilot Concept of Operation Plans/Schedules, Contingency Plans, Operational Runbooks/Checklist, SWOTs, and data visualization/dashboards
Provide advisory to Branch Level Operations and Maintenance (O&M) by creating, reviewing, and verifying processes are implemented in accordance with government approval
Provide support to Branch Level Business Operations as it relates to financial-related tasks (e.g., cost modeling) and frameworks (e.g, Technology Business Management, TBM), as well as vendor relationship support
Use information technology expertise and/or industry-focused experience in fulfilling the interpreted customer specification
Provide thought leadership related to current and future customer plans with regard to the ongoing efforts
The Subject Matter Expert may also serve in a quality control role for completed tasks and plan reviews
Manage all or part of the forward-leaning technical initiatives (e.g., pilot initiatives, analysis of alternatives, authority to test) as it relates to data, voice, WiFi, and cloud
Ensures all critical/high and/ or VIP incidents or service requests are tracked, monitored, attended to or resolved promptly and efficiently within service level targets and/or scheduled timeframes
Act as primary technical POC for government customer Division Level leadership to ensure mission objectives and technical vision is executed
Frequently communicates with Team Leads on upcoming projects, system maintenance activities, and unplanned events to ensure staff are prepared to support the Department
Report and analyze all operational and performance-based metrics to identify service improvement and/or training initiatives
Identify, notify, and address operational/system deficiencies promptly with Government Stakeholders and Program Manager
Consults, researches, recommends, and implements new data solutions into the enterprise
Must be willing and able to learn and retain information
Must be able to work independently and in team environments
Good oral and written communication skills
Qualification
Required
A minimum of ten (10) years relevant experience is required for this position
Bachelor's Degree
Required CCIE- (Cisco Certified Internetwork Expert)
Must be a U.S. citizen
Must possess or be able to obtain/maintain a TOP SECRET security clearance
Preferred
Desired- CCNA (Cisco Certified Network Associate)
Desired- CCNP (Cisco Certified Network Professional)
Benefits
Comprehensive benefits that allow you to balance work and life
Company
All Native Group, The Federal Services Division of Ho-Chunk Inc.
All Native Group services the federal government both domestically and internationally.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
J
Josilynn Robinson
CFO
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