SIGN IN
Product Manager, Customer Portal jobs in United States
cer-icon
Apply on Employer Site
company-logo

Group 1001 · 11 hours ago

Product Manager, Customer Portal

Group 1001 is an innovative enterprise that provides a digital platform for financial products. The Product Manager for Customer Portal will drive the product experience, ensuring it is simple and trustworthy while collaborating with various teams to align product goals.
FinanceFinancial ServicesInsurance
check
H1B Sponsor Likelynote
Hiring Manager
Amy Smith
linkedin

Responsibilities

Set and drive the long-term vision and roadmap for the customer Portal, delivering a transparent, simple, mobile-first experience to help customers grow their money
Guide the roadmap through quantitative and qualitative insights into customer goals and behaviors into simple, intuitive experiences that help customers save their money
Develop and refine key customer experience metrics and build significantly data-driven mechanisms to validate direction and guide decisions
Produce clear, technically sound PRDs, that your POD customers trust, and business stakeholders understand. Iterate rapidly through prototyping, experimentation, and phased rollouts
Partner closely with Engineering, Design, Data, Marketing, Operations, Legal & Compliance and Strategy to align product goals and delivery phases with overall business objectives
Balance speed and quality, near-term wins and long-term value, and to thoughtfully prioritize new features, experiments, platform enhancements, and product debt

Qualification

Product managementData-driven decision makingCustomer experience designGo-to-market strategyCross-functional leadershipCustomer orientationAnalytical skillsAI tools proficiencyExperience in fintechCommunication

Required

8+ years of professional experience with at least 4+ years of product management experience in B2C environments, driving products through full discovery, development, launch, and adoption
Ability to abstract complexity into intuitive, high-impact, and delightful customer experiences, especially in regulated or complex domains
Data-driven decision makers with strong analytical skills and a track record of using evidence to evaluate investments and inform iterations
Strong customer orientation, with demonstrated experience embedding user research and feedback into product decisions
Skilled at prioritizing tradeoffs and driving teams toward delivering meaningful and immediate customer value while keeping a long-term vision
Strong written and verbal communication, with the ability to convey complex ideas concisely to engineers, designers, executives, and external partners
Go-to-market experience, including partnering with Marketing and Operations to plan launches, positioning, and in-product education that scale adoption and engagement
Habitual use of AI tools to increase efficiency while maintaining strong product judgment and taste

Preferred

Experience in fintech, insurance, or other regulated financial services
Startup or high-growth environment experience, especially scaling from early traction to broader product-market fit
Experience in another function (engineering, design, data) that informs how to collaborate and make tradeoffs
Experience defining and shipping AI/ML-powered features (e.g., personalization, recommendations, intelligent assistance)

Company

Group 1001

twittertwittertwitter
company-logo
Group 1001 is a collective that empowers companies to create positive growth. Our insurance and annuities are easy to understand and accessible to all.

H1B Sponsorship

Group 1001 has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Tony Marichal
VP of Annuity Operations
linkedin
leader-logo
Mark McCallister
Chief Internal Auditor
linkedin
Company data provided by crunchbase