Jiffy.com · 20 hours ago
Director of Technical Program Management
Irvine, CA
Full-time
Hybrid
Director/Executive
$160K/yr - $190K/yr
8+ years expJiffy.com is a company focused on leveraging technology to enhance customer service and delivery in the custom apparel industry. They are seeking a Director of Technical Program Management to lead cross-functional technical programs that impact business outcomes, ensuring alignment across various teams and delivering measurable results.
ApparelE-CommerceFashionPrinting
Responsibilities
Own and drive end-to-end technical programs across engineering and go-to-market teams, from strategy through execution and delivery
Serve as the single-threaded owner for complex, cross-functional initiatives with multiple stakeholders and dependencies
Break down ambiguous, complex program strategies into clear, executable roadmaps with defined milestones, risks, and success metrics
Ensure programs are delivered on time, on scope, and aligned to revenue and business impact
Partner closely with the GM and senior leadership to ensure program priorities align with company vision, quarterly OKRs, and key business results
Continuously assess and adjust program scope based on bottom-line impact, customer value, and operational efficiency
Help teams define what matters most, prioritizing work that drives revenue, margin, scalability, and speed to market
Act as the connective tissue between Engineering, Product, Marketing, Operations, and Business teams
Translate technical constraints and development nuances into language leadership can act on
Drive clarity and accountability across teams with different incentives, timelines, and perspectives
Be a Jira power user / guru owning workflows, dashboards, dependency tracking, and reporting
Implement and continuously improve program management processes, tooling, and operating rhythms that scale with the business
Proactively identify risks, blockers, and misalignment early and drive resolution
Deliver clear, concise, and compelling program updates to leadership, including progress, risks, tradeoffs, and recommendations
Synthesize complex technical and operational information into executive-ready narratives
Create transparency and trust through consistent, high-quality communication
Qualification
Required
Bachelors Degree Required
8+ years of experience in Technical Program Management, Program Management, or similar roles in fast-paced environments
Proven experience leading large, cross-functional technical programs with measurable business impact
Deep hands-on experience with Jira (advanced workflows, reporting, dependency management)
Strong understanding of software development lifecycles, agile methodologies, and technical tradeoffs
Demonstrated ability to align execution with business outcomes, especially revenue-driven initiatives
Exceptional communication skills, able to influence engineers, marketers, and executives alike
Track record of thriving in startup or high-growth environments where ambiguity is the norm
Preferred
Experience in e-commerce, marketplace, or apparel/retail technology
Background working closely with engineering teams (former engineer, technical degree, or equivalent experience a plus)
Experience partnering with marketing and go-to-market teams on launches and growth initiatives
Strong financial and business acumen—comfortable tying programs directly to revenue, margin, and KPIs
Experience scaling program management practices in a growing organization
PMP (Project Management Professional)
Certified Scrum Professional (CSP) or CSM
SAFe Program Consultant (SPC) or SAFe Agilist
PMI-ACP (Agile Certified Practitioner) (Certifications are a plus, but demonstrated real-world execution and leadership matter more.)
Benefits
Comprehensive Benefits: Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy.
Retirement Planning: 401(k)
Wellness Support: Annual wellness benefits to help you stay healthy and balanced.
Tools for Success: Choice of MacBook or PC laptop, plus equipment for your home office setup.
Perks & Extras: Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with!
Professional Development: Annual stipend to support your learning and career growth.
Company
Jiffy.com
Jiffy.com is the #1 US online reseller of blank imprintable clothing.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase