McMichael Taylor Gray, LLC · 13 hours ago
Non-Judicial Foreclosure Manager
McMichael Taylor Gray, LLC is a full-service default and creditors’ rights law firm seeking a Non-Judicial Foreclosure Manager for their Peachtree Corners, GA office. The role involves overseeing the daily operations of a foreclosure department, ensuring compliance with policies and guidelines, and supporting the foreclosure team to meet productivity and client objectives.
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Responsibilities
Monitor workflow to ensure that appropriate levels of productivity and customer service are met
Support foreclosure team to ensure department standards and client objectives are met
Lead department staff and team leads to ensure compliance with Firm's policies and procedures
Back-up support for drafting notices, computing bids and overall processing of foreclosure files, where necessary
Develop and implement foreclosure training guides and programs, ensuring that they are carried out according to established requirements
Ensure client guidelines and requirements are followed so that compensatory fees or penalties are not incurred
Analyze reports to monitor trends and identify inefficiencies for the foreclosure department
Provide Partner and Chief Operations Officer with weekly reporting and report assessments
Audit daily performance logs to improve process and productivity levels
Meet contractual timelines through monthly audits of client referrals
Review and respond to client reports regarding performance measures
Review and approve staff payroll and PTO requests
Routinely evaluate and analyze the CaseAware (case management system) sequences for inefficiencies in each process
Participate in testing of document templates for the foreclosure department to ensure the maximum amount of data is captured in the standard templates
Qualification
Required
Proficiency in time management and organizational skills with the ability to prioritize numerous tasks in a high-volume environment
Professionally communicate and provide exceptional customer service to both clients and team members
Ability to work both independently and as part of a team
Experience and working knowledge of the various client systems such as Black Knight, Tempo, and Case Aware
Proficiency with Microsoft products including MS Office (including Excel, Outlook and Word), Teams and SharePoint
High school diploma or equivalent required
Preferred
Associate degree or Paralegal certification preferred
At least 5+ years related experience preferred in default operations/creditors' rights
Working knowledge/familiarity with the foreclosure process from start to finish preferred
Prior experience in a law firm setting preferred
Notaries or candidates willing to become a notary are preferred
Company
McMichael Taylor Gray, LLC
McMichael Taylor Gray, LLC (“MTG”) is a full-service default and creditors' rights law firm delivering quality, cost-effective legal services for financial institutions throughout most of the Eastern United States.