HTC Global Services · 2 days ago
Business Analyst
Lansing, MI
Full-time
Hybrid
Entry, Mid LevelHTC Global Services is a company focused on supporting public assistance programs through data analysis and reporting. The Business Analyst will liaise between business stakeholders and technical teams, ensuring accurate data analysis and reporting to support eligibility determinations and compliance with federal and state requirements.
Information TechnologyInsuranceSoftware
Responsibilities
Collaborate with client program staff and technical teams to gather and document business requirements
Assist stakeholders in defining reporting/ETL requirements and provide guidance on data interpretation
Perform data quality checks and troubleshoot reporting issues to ensure accuracy and compliance
Support ongoing enhancements and integrations related to data reporting and analytics
Participate in process improvement initiatives, gap analysis, and change management activities
Provide training and technical support to end users for reporting tools and processes
Assist in differentiating between defects and new requirements
Develop training content
Design, develop, and implement test plans for applications or subsystems
Create or collect test data and execute approved tests to determine the accuracy of program logic to produce desired results
Participate in artifact reviews with peers, system specialists, Enterprise Security and other client entities to ensure IT solutions adhere to client and agency policies, standards or guidelines
Identify security requirements and standards
Develop and execute ad hoc SQL queries to extract, analyze, and validate data
Create and maintain reports and dashboards using SQL-based tools to meet reporting needs
Qualification
Required
Experience as a Business Analyst or in a similar role
Proficiency in SQL-based tools for data analysis and reporting
Ability to gather and document business requirements
Experience in defining reporting/ETL requirements
Strong data interpretation skills
Experience performing data quality checks and troubleshooting reporting issues
Ability to support ongoing enhancements and integrations related to data reporting and analytics
Experience in process improvement initiatives and gap analysis
Ability to provide training and technical support to end users
Experience in developing training content
Ability to design, develop, and implement test plans for applications or subsystems
Experience in creating or collecting test data and executing approved tests
Ability to participate in artifact reviews with peers and system specialists
Knowledge of security requirements and standards
Experience in developing and executing ad hoc SQL queries to extract, analyze, and validate data
Ability to create and maintain reports and dashboards using SQL-based tools
Benefits
Group Health (Medical, Dental, and Vision)
Paid Time Off
Paid Holidays
401(k) matching
Group Life and Disability insurance
Professional Development opportunities
Wellness programs
A variety of other perks
Company
HTC Global Services
HTC Global Services Inc., is a global provider of Information Technology and Business Process Services and Solutions.
Founded in 1990
10001+ employees
H1B Sponsorship
HTC Global Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (367)
2023 (440)
2022 (314)
2021 (227)
2020 (438)
Funding
Current Stage
Late StageTotal Funding
$1.2MKey Investors
Michigan Economic Development Corporation
2024-12-10Grant· $1.2M
Leadership Team
Gunasekaran Nadar
CHIEF FINANCIAL OFFICER
Girish Arora
Vice President, Financial Services and Insurance
Recent News
Company data provided by crunchbase