Ken's Foods · 4 hours ago
Enterprise IT Business Systems Analyst
Marlborough, MA
Full-time
Onsite
Mid, Senior Level
$110K/yr - $140K/yr
5+ years expKen's Foods is seeking a proactive and analytical Enterprise IT Business Systems Analyst to support and enhance their corporate SG&A technology landscape in the retail consumer food industry. The role involves acting as a liaison between various business groups and IT, focusing on transforming business requirements into systemic solutions and ensuring operational efficiency across the enterprise.
Food ProcessingRetail
Responsibilities
Partner with Sales, Marketing, Customer Service, Corporate Finance, and IT teams to define and enhance business processes
Partner with various business groups to gather and clearly document requirements for system enhancements and new projects
Communicate effectively with technical and non-technical staff and relay information accurately
Creating and Maintaining user accounts, groups, and access security
Excellent analytical and Strong problem-solving skills to troubleshoot and resolve system-related issues
Clear understanding of business processes, system configurations and expected functional and data outcome
Work directly with 3rd party vendor’s support Team to troubleshoot system interruptions, integrations and data issues, any system upgrades, testing and migrations
Analyze and improve all systems supporting SG&A processes
Collaborate with vendors and internal teams to implement system upgrades, integrations, and data migrations
Effectively manage tickets to support internal and external applications for issues, enhancements and projects
Develop comprehensive test plans and strategies based on project requirements
Design test cases, test scripts, and test data for functional, integration, system, and regression testing
Ensure data accuracy and integrity across systems, especially in a best of breed environment
Partner with business and design dashboards and reports to provide visibility into SG&A KPIs
Conduct user training, create documentation, and provide ongoing support for enterprise applications
Stay informed on industry trends such as automation, AI in forecasting, and sustainability in the food industry
Qualification
Required
Bachelor's degree, preferably in Information Systems, Sales, Finance, Customer Success, Business, or related field
5+ years of experience in a business systems analyst role ideally within retail, grocery, or consumer packaged goods (CPG)
Strong understanding of SG&A functions in the food industry
Experience with ERP and CRM systems such as SAP, Oracle, Infor, Syspro, Sales Force, Zoho or Monday
Proficiency in data analysis tools (e.g., SQL, Excel, Power BI) and integration technologies (e.g., EDI, APIs)
Excellent communication, problem-solving, and cross-functional collaboration skills
Preferred
Certifications such as PMP, PMI-ACP, CSM, CAPM
Familiarity with food safety regulations and traceability requirements
Knowledge of sustainability and waste reduction initiatives in food supply chains
Company
Ken's Foods
Ken's Foods is a food production company that produces sauces and marinades.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Beisaw
Chief People Officer
John Pritchard
Chief Marketing Officer
Recent News
FoodProcessing.com
2025-10-24
2025-08-21
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