FormFactor Inc. · 16 hours ago
Sr Field Service Engineer
Massachusetts, United States
Full-time
Onsite
Mid, Senior Level
$72K/yr - $95K/yr
5+ years expFormFactor, Inc. is a leading provider of essential test and measurement technologies for the semiconductor industry. The Senior Field Service Engineer is responsible for delivering advanced technical support and service to customers, ensuring optimal performance of FormFactor probe systems and accessories, while also leading technical training and collaboration for product improvement.
ManufacturingMobileSemiconductor
Responsibilities
Perform preventive and corrective maintenance at customer sites
Install FormFactor probe systems and accessories, including final system acceptance according to defined protocols
Troubleshoot and repair equipment, providing support via telephone, email, and on-site visits
Communicate effectively and professionally with customers to ensure high-quality service
Complete work orders and service calls in a timely manner, adhering to FormFactor standards
Participate regularly in training and certification activities to maintain technical proficiency
Conduct technical training and instruction for FormFactor Field Service Engineers and end-users
Manage and resolve technical escalations, ensuring timely and effective solutions
Collaborate cross-functionally with internal departments (Engineering, Product Management, etc.) to support ongoing product improvement initiatives
Qualification
Required
Minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work
Ability to routinely bend, stoop, and lift equipment weighing between 40 and 80 pounds; heavier items may require team assistance or lifting aids
Capability to travel extensively by air for U.S. domestic assignments and occasional international trips
Analytical Problem Solving
Detail-Oriented
High Reliability
Microsoft Office 365
Punctuality
Teamwork
Working Independently
Benefits
Medical
Dental
Vision
Life insurance
Disability coverage
A 401(k) with company match
Employee stock purchase plan (ESPP)
Paid time off
Quarterly profit-sharing bonuses
Flexible spending or savings accounts
Company
FormFactor Inc.
FormFactor is a leading provider of essential test and measurement technologies along the full IC life cycle – from characterization, modeling, reliability, and design debug, to qualification and production test.
1001-5000 employees
H1B Sponsorship
FormFactor Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (20)
2023 (28)
2022 (32)
2021 (21)
2020 (27)
Funding
Current Stage
Public CompanyTotal Funding
$15M2025-01-07Post Ipo Equity· $15M
2003-06-12IPO
Leadership Team
Mike Slessor
Chief Executive Officer
Recent News
Benzinga.com
2026-02-03
WhatLayoff
2026-01-14
Company data provided by crunchbase