First American · 13 hours ago
Operations Team Lead (remote possible)
United States
Full-time
Remote
Entry, Mid Level
$26.88/hr - $35.82/hr
2+ years expServiceMac is a new sub-servicing entity in the mortgage servicing industry, focused on providing superior technology and services. The Operations Team Lead will oversee a team responsible for tactical and project outcomes, ensuring efficient workflow and training staff on operational issues.
Financial ServicesInsuranceProperty InsuranceReal EstateReal Estate Investment
Responsibilities
Provide leadership for the department, training and guiding Operations staff on daily work
Compile all certifications for Operations Department
Coordinate coverage with the supervisors on open desks
Assist with training on operational issues with staff
Work on special projects
Organize the escheatment process through efficient work procedures
Determine work procedures, prepare work schedules, and expedite workflow
Adjust errors and resolve complaints
In the absence of a Supervisor, perform supervisory duties for the department
Qualification
Required
High School diploma or equivalent
2- 4 years related experience
Communication skills
Leadership skills
Basic Math skills
Reasoning skills
Advanced computer software skills
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
Company
First American
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$450M2024-09-23Post Ipo Debt· $450M
2010-06-01IPO
Leadership Team
Jody Mulkey
Chief Technology Officer
Martha Wyrsch
Director
Recent News
2026-02-02
2026-01-22
Company data provided by crunchbase