Fresenius Kabi USA · 9 hours ago
Field Service Engineer
United States
Full-time
Remote
Mid Level
$29/hr - $32/hrFresenius Kabi USA is responsible for providing technical direction and support to customers on the operation and maintenance of company products. The Field Service Engineer will serve as the customer contact for technical and service-related problems and will work closely with various departments to address customer concerns and implement corrective actions.
Health Care
Responsibilities
Install, check out, operate, maintain, repair, and upgrade equipment within time requirements established by service management
Provide preventative maintenance in accordance with published procedures. Keep performance and maintenance records on the equipment
Provide guidance and training to customer personnel in establishing operation, maintenance, inspection procedures, and techniques
Analyze equipment failures to determine cause and recommend corrective action. Advise and assist in effecting design changes to improve equipment efficiency and/or reduce cost of operations
May participate in installation planning phase
Maintain customer good will through: effective communication of all services rendered; effective communication of on-site arrival time; effective and early communication of late on-site arrival time; effective communication of service and operator issues; effective presentation of positive attitude for the company, products, employees, and customers; and maintaining a proper business appearance as defined by service management
Effectively manage company assets to include company vehicle, computer, trunk stock parts inventory, test equipment and tools
All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities
Qualification
Required
Responsible for providing technical direction and support to customers on operation and maintenance of company products
Serve as customer contact on technical and service-related problems
Demonstrate uses and advantages of products
Work closely with sales and marketing, QA/QC and research and development to address customer concerns, determine corrective action and customer follow-up
Install, check out, operate, maintain, repair, and upgrade equipment within time requirements established by service management
Provide preventative maintenance in accordance with published procedures
Keep performance and maintenance records on the equipment
Provide guidance and training to customer personnel in establishing operation, maintenance, inspection procedures, and techniques
Analyze equipment failures to determine cause and recommend corrective action
Advise and assist in effecting design changes to improve equipment efficiency and/or reduce cost of operations
May participate in installation planning phase
Maintain customer good will through effective communication of all services rendered
Effective communication of on-site arrival time
Effective and early communication of late on-site arrival time
Effective communication of service and operator issues
Effective presentation of positive attitude for the company, products, employees, and customers
Maintaining a proper business appearance as defined by service management
Effectively manage company assets to include company vehicle, computer, trunk stock parts inventory, test equipment and tools
All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities
Benefits
Medical
Dental and vision coverage
Life insurance
Disability
401K with company contribution
Wellness program
Company
Fresenius Kabi USA
Fresenius Kabi is health care company specializing in medical and medical technologies.
Founded in 1996
1001-5000 employees
H1B Sponsorship
Fresenius Kabi USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (17)
2023 (17)
2022 (15)
2021 (14)
2020 (22)
Funding
Current Stage
Late StageLeadership Team
Alex Garini
Chief Financial Officer
Sanjida Chowdhury
Vice President and Chief Compliance Officer, Region US
Recent News
Business Standard India
2025-10-23
Research and Markets
2025-08-05
Company data provided by crunchbase