General Atomics Aeronautical Systems · 14 hours ago
Urgent Field Support Engineer
Poway, CA
Full-time
Onsite
Entry, Mid Level
$69K/yr - $116K/yr
2+ years expGeneral Atomics Aeronautical Systems, Inc. (GA-ASI) is a world leader in remotely piloted aircraft and tactical reconnaissance radars. They are seeking a Field Support Engineer to solve complex engineering problems, provide technical support, and ensure operational efficiency of their systems.
EnergyEnergy EfficiencyManufacturingWireless
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Obtain and maintain technical system-level knowledge of GA-ASI aircraft, ground control stations, and associated hardware, including related operational procedure and maintenance processes. Robust knowledge of systems and procedures is required to understand discrepancies and generate appropriate corrective action
Direct investigations of anomalies based on information provided by customers, available technical information, manuals, and standard scientific and engineering principles
Interface with design engineers, test engineers, program management, maintenance technicians, technical writers, pilots, and other professional staff to coordinate operational or maintenance workarounds, improved procedures, software updates, or hardware modifications as required in response to field incidents and anomalies
Author engineering memorandums and presentations for anomaly investigations to customers, GA-ASI technical staff, and executive leadership. Memorandums are a primary deliverable and may be required under an emergency timeframe
Direct the activities of designers and technicians and potentially lead and direct the activities of less experienced professional staff
Represent the organization to GA-ASI’s customers in describing solutions to technical issues associated with specific anomalies
Ensure that findings from any investigation are well-documented, and that required platform improvements or workarounds are successfully passed to the appropriate team for development and inclusion, as applicable
Maintain the strict confidentiality of sensitive information
Travel and provide on-location support if required. Most support by UFS is accomplished without the need for travel; however, on-site support may sometimes be necessary
Perform other duties as assigned
Work in a safe manner in accordance with established operating procedures and practices
Observe all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company
Qualification
Required
Typically requires a bachelors or masters degree in engineering or a related technical discipline from an accredited institution and two or more years of engineering experience with a bachelors degree. May substitute equivalent engineering experience in lieu of education
Must have a broad understanding of multi-disciplinary engineering concepts, principles, and theory; experience demonstrating a broad application of those concepts; and expanded knowledge of principles, concepts, theory, and practices in related technical specialties
Must possess the ability to understand new concepts quickly; apply them accurately throughout an evolving environment; organize, schedule, and coordinate work phases; and determine the appropriate approach at the task level or, with assistance, at the project level to provide solutions to a range of complex problems
Must possess proficient technical writing skills. A writing sample may be requested
Must have excellent communication, computer, documentation, presentation, and interpersonal skills
Must be able to work extended hours or weekends, as required
Must have the ability to work independently and as part of a team
Must be able to perform complex tasks in multiple engineering areas
Must be able to lead a team of less experienced professional employees on semi-routine tasks
Ability to obtain and maintain DoD security clearance is required
Preferred
Experience in one or more of the following areas is preferred: MQ-9A, MQ-9B, MQ-1C, Predator XP, Avenger, or other Unmanned Aircraft Systems (UAS), to include engineering development, support, maintenance, or operations
Flight line support or System Test and Qualification (ST&Q)
Design (Aero, Structures, Electrical, Propulsion, etc.)
Specific aircraft, engineering, or maintainer qualifications (e.g., Airframe and Powerplant)
Certification and Airworthiness
Telemetry review and analysis
Company
General Atomics Aeronautical Systems
At General Atomics Aeronautical Systems, Inc.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$6.76MKey Investors
US Department of EnergyTechstars,Techstars Ventures
2023-08-14Grant
2023-05-09Grant
2022-09-19Grant
Leadership Team
Daniel Johnson
UK PROTECTOR Test Manager
Emory Lo
Sr Human Resource Business Partner
Recent News
2026-01-19
2026-01-15
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