Apple · 18 hours ago
AI Operations Lead, Original Content Operations
Cupertino, CA
Full-time
Onsite
Mid, Senior Level
$118K/yr - $244K/yr
5+ years expApple is seeking a visionary and hands-on AI Operations Lead to join their Original Content Operations team. This role focuses on the strategic integration and operationalization of Artificial Intelligence to enhance efficiency and foster innovation within the team.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
AI Strategy & Implementation: Develop and execute a comprehensive AI strategy aligned with Apple's technology roadmap. Identify high-impact areas for AI adoption, prioritize initiatives, and oversee the implementation of AI-powered solutions across Original Content Operations
Workflow Automation & Optimization: Proactively identify operational inefficiencies and manual processes. Design, build, and implement AI-powered prompts, workflows, and tools to automate tasks, optimize workflows, and scale existing strengths, creating 'unlimited time offers' that maximize team efficiency
Cross-Functional Collaboration & Partnership: Partner closely with internal engineering, operations, and vendor teams to integrate AI capabilities into existing platforms, transition successful prototypes into scalable enterprise solutions, and ensure alignment with technology infrastructure and development cycles
Responsible AI & Governance: Establish and ensure adherence to best practices for responsible AI deployment, including data privacy, ethical considerations, and compliance with Apple's internal policies and guidelines
Vendor Optimization & Integration: Optimize strategic engagement with our extensive vendor ecosystem, evaluating 'build vs. buy' decisions for AI solutions and partnering with procurement to ensure effective vendor integration and performance within Apple's technical and security frameworks
AI Training & Change Management: Develop and implement training programs and resources to empower team members to effectively utilize AI tools and workflows, fostering a culture of continuous learning and skill development. Collaborate with team leads to document processes and create actionable playbooks for AI model training
Performance Measurement & Optimization: Define and track key performance indicators (KPIs) to measure the effectiveness of AI solutions. Establish a framework for rapid experimentation and iterative development, actively soliciting and incorporating user feedback to refine AI models and improve performance
Long-term AIML Strategy: Contribute to the development of a broader AIML strategy for the original content operations lifecycle, encompassing end-to-end media operations, global localization & accessibility, scalable platform distribution, and operational excellence in systems and data workflows, in collaboration with relevant technology and operations stakeholders
Qualification
Required
5-7 years of progressive experience in operations management, process optimization, or a related field. This includes a minimum of 3-5 years specifically applying Artificial Intelligence (AI) and Machine Learning (ML) to drive operational transformation
We value candidates who are 'AI native' and possess deep, hands-on expertise in AI/ML. For such exceptional candidates demonstrating strong operational acumen, we may consider a slightly shorter overall operations tenure
Deep, hands-on experience with cutting-edge AI/ML tools and concepts, including practical application of large language models (LLMs) like Gemini and Anthropic, with a strong emphasis on clear and effective communication techniques to elicit desired outputs from AI models
Proven ability to identify operational inefficiencies and design/implement practical, scalable automation solutions
Demonstrated ability to collaborate effectively with engineering, product, and cross functional teams to deliver technology solutions within complex organizational structures
Experience in integrating third-party solutions, particularly in the context of emerging technologies
Exceptional change management and communication skills, with a track record of successfully driving adoption of new technologies and processes across diverse teams
A 'tinkering' mindset; a genuine passion for exploring, building, and experimenting with AI tools and technologies
Process-oriented with a strong analytical approach to problem-solving
Strong understanding of data principles and how data is used to train and improve AI models
Preferred
Experience building or managing prompt libraries, AI workflow orchestration platforms, or similar automation frameworks
Background in product or program management for AI/ML initiatives
Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Business Administration, Operations Management)
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
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2025-12-01
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Mac Daily News
2025-09-25
Company data provided by crunchbase