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Payments Specialist jobs in United States
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REPAY - Realtime Electronic Payments · 15 hours ago

Payments Specialist

REPAY is a fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia. They are seeking an entry level Payments Specialist to enroll vendors, process and research payments, and assist in various tasks to ensure efficient payment processing.
Consumer ElectronicsFinancial ServicesPayments
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Growth Opportunities
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Responsibilities

Successfully work pending vendor enrollments within required timeframe
Process electronic payments on behalf of our clients via phone calls and/or web portals
Update vendor records into various payment options: virtual card, ACH or check
Assist vendors to ensure payments are processed within designated guidelines
Actively review and monitor outstanding payments issued to vendors
Complete client inquiries via email within one business day
Assist fellow employees with workload to ensure client’s invoice payments are worked within service level agreements
Strive to find more efficient ways to perform tasks, recommend process enhancements to improve business and growth
Display a positive attitude and have strong core values
Willingness to work OT as requested by management during new growth or onboarding period

Qualification

Customer service experienceCommunication skillsMicrosoft proficiencyExcel experienceAttention to detailSales experienceLead generation experienceCollections experienceAdaptabilityTeam collaboration

Required

New college graduates do not need prior experience, though any role in customer support, retail, or similar role would be strongly preferred
For non-college graduates, 1 - 2 years of experience working in customer service, customer support, sales, lead generation, or collections is required
Strong communication skills
High level of attention to detail, quality, and effective verbal and written communication skills along with excellent follow-through
Ability to work on multiple tasks simultaneously while successfully meeting established goals and deadlines in a fast-paced environment
Adaptive to frequent process changes, work duties or assignments
General skillset to perform/navigate on Microsoft; minimum of 50 WPM
Experience with Excel

Preferred

Some previous experience in customer service is strongly preferred
Experience with Salesforce is preferred

Benefits

100% coverage of employee healthcare premiums
Life insurance
Disability insurance
Work-life balance resources
401(k)-employer match
Employee Stock Purchase Plan
Annual Bonus Program

Company

REPAY - Realtime Electronic Payments

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REPAY, established in 2006, is a full-service payment technology and processing provider that enables the expedient and secure collection of payments through any channel at any time.

Funding

Current Stage
Public Company
Total Funding
$512.5M
Key Investors
Corsair Capital
2024-07-02Post Ipo Debt· $287.5M
2021-02-03Post Ipo Debt· $125M
2019-07-12IPO

Leadership Team

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John Morris
Chief Executive Officer
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David Guthrie
Chief Technology Officer
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Company data provided by crunchbase