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Help Desk Technician jobs in United States
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Mitchell Martin Inc. · 7 hours ago

Help Desk Technician

Mitchell Martin Inc. is seeking a Help Desk Technician to join their team in New York City on a contract basis. This role involves being the primary point of contact for technical issues, troubleshooting hardware, software, and network problems, and ensuring effective communication with clients.
B2BBookkeeping and PayrollConsultingHealth CareHuman ResourcesInformation TechnologyStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Serve as the primary contact for clients with technical issues
Troubleshoot hardware, software, and network problems
Set up new devices and perform routine maintenance tasks
Document work, track issues, and ensure resolution
Escalate complex issues to senior technicians as needed

Qualification

Operating SystemsTroubleshooting ToolsOffice SuitesProblem-solvingCommunication

Required

Basic understanding of operating systems and common troubleshooting tools
Strong communication and problem-solving skills
Driver's license and reliable transportation for occasional site visits
Professional attire required; ability to remain focused in a quiet environment
Able to perform tasks such as replacing toner cartridges and assisting with video calls

Company

Mitchell Martin Inc.

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Mitchell Martin Inc.

H1B Sponsorship

Mitchell Martin Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (99)
2024 (104)
2023 (156)
2022 (122)
2021 (157)
2020 (253)

Funding

Current Stage
Late Stage

Leadership Team

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Anthony Giardina, PMP
Chief Technology Officer
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Joseph Schimpf
CFO
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Company data provided by crunchbase