Fidelity Bank · 5 hours ago
Program Manager
Westlake, TX
Full-time
Hybrid
Senior Level
5+ years expFidelity Bank is seeking a Program Manager within the Compliance Platform Strategy team to enhance technology solutions for their associates. The role involves analyzing business components, collaborating with project teams, and ensuring solutions meet business needs while managing relationships across various partners.
BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management
No H1B
Responsibilities
Analyze complex business components to identify operational, financial, technological or improvement opportunities
Serve as a leader and liaison between cross-functional teams
Partner and collaborate with project teams to gather requirements, develop detailed process maps, drive in-depth end-user testing, collect feedback and incorporate recommendations into future releases
Ensure solutions meet the business needs and requirements while maintaining relationships with various partners
Update, implement and maintain processes and procedures
Create and analyze workflows
Gather information from meetings with partners and produce informative reports
Develop and deliver clear and concise written and verbal communications
Partner and work collaboratively with cross-functional teams
Handle multiple tasks, prioritize work independently, and deliver timely results
Be flexible and adaptable to changing needs and shifting priorities
Deliver presentations to share ideas and insights
Qualification
Required
Bachelor's degree or equivalent with 5+ years of experience
Ability to analyze and document business processes and complex test cases
Update, implement and maintain processes and procedures
Shown experience in creating and analyzing workflows
Gather information from meetings with partners and produce informative reports
Develop and deliver clear and concise written and verbal communications
Strong ability to partner and work collaboratively with cross-functional teams
Solid track record to handle multiple tasks, prioritize work independently, and deliver timely results
Flexible and adaptable to changing needs and shifting priorities
Deliver presentations to share ideas and insights
Company
Fidelity Bank
Fidelity Bank is a commercial bank providing services financial sercvices.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-17Acquired
2014-09-01Private Equity
Company data provided by crunchbase