GGRM Law Firm · 15 hours ago
IT Support Assistant
Las Vegas,NV,US
Full-time
Onsite
Entry Level
1+ years expGGRM Law Firm has been a cornerstone of the Las Vegas community for over 55 years, dedicated to serving injured Nevadans. The IT Support Assistant will provide user, hardware, and software support, manage equipment inventories, and assist the IT Manager.
ConsultingProfessional Services
Responsibilities
Providing tier I support relating to incidents and service requests
Providing software support for Windows 11, Microsoft Office Suite, CMS, and all other internal applications
Keeping all hardware and software up to date with the latest versions and patches
Completing all IT related onboarding tasks
Imaging and setting up workstations
Troubleshooting LAN/WAN connectivity issues
Monitoring and checking systems for issues/errors
Maintaining accurate inventory records of technical equipment and software licenses
Providing hardware support for laptops, printers, tablets, phones, etc
Driving to secondary office locations as requested
Attending regular meetings with the IT Team
Performing other duties as assigned
Qualification
Required
High School diploma or equivalent
1-year experience with Microsoft Office Suite, and Windows 11
Experience with computer hardware, LAN/WAN Networks, general cyber security protocols, and firewalls
A valid Nevada driver license, valid auto insurance, and proof of driving record
Committed to maintaining integrity and confidentiality on behalf of clients and the Firm
Preferred
Associate degree in computer science or equivalent experience
A+ and/or Network+ Certifications
Experience with Intune, Exchange Online, Group Policy
Knowledge of scripting languages (Powershell, etc.)
Efficiency in time management and maintaining deadlines
Excellent written and verbal communication skills
Company
GGRM Law Firm
GGRM Law Firm understands how personal the arenas of personal injury and workers’ compensation get.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Christine Hauser
Chief Operating Officer
Dane Mattoon, MA
Chief Operating Officer
Company data provided by crunchbase