3Cloud · 21 hours ago
Senior Cloud Engineer - Managed Services
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $131K/yr
5+ years exp3Cloud is a dynamic company that values teamwork and innovation. They are seeking a Senior Cloud Engineer to support clients' Microsoft Azure infrastructure, troubleshoot IT issues, and lead the implementation of cloud network solutions.
Technical Support
No H1B
Responsibilities
Support of a client’s Microsoft Azure infrastructure, including response to any internal escalations
Communicate ticket status information to all team members and escalate cases to appropriate staff as necessary to ensure cases are closed in a timely fashion
Interact with clients to identify IT issues, troubleshoot expediently, and follow up on issues via email, ticketing system, and phone calls. Communicate technical issues and solutions with clients in business terms
Install, configure, and administer client systems in Azure to improve client’s infrastructure
Configuration and tuning of cloud-based tools, managing cost, security, and compliance for the client’s environments
As part of proactive maintenance plans, help execute monthly maintenance of the Azure infrastructure, including patching, backups and disaster recovery
Lead the implementation and optimization of cloud network solutions across complex client environments
Oversee the deployment and integration of hybrid network solutions, ensuring seamless connectivity and performance
Develop and maintain comprehensive documentation including network diagrams, configuration standards, and operational procedures
Automate network provisioning and configuration using Infrastructure as Code (IaC) tools such as Bicep or Terraform
Create and maintain updated documentation for each client’s environment
Promote best practices to enhance and improve organizational processes
Participate in weekly discussions with clients to review outstanding issues and changes and discuss proposals for improving the client’s environment
Provide consultation and monthly reports with respect to the client’s cloud-based infrastructure
Qualification
Required
Bachelor's degree in computer science, Mathematics, or equivalent experience
5+ years of experience with cloud computing, virtualization, system administration or equivalent on-prem server management
5+ years of experience with cloud networking or equivalent on-prem networking management
Experience in a 24x7 managed services, hosted service company, or Network Operations Center environment
Experience with ITIL processes and associated ITSM systems and service portals for Incident and Change Management
Experience with Microsoft Azure IaaS, PaaS, and SaaS
Experience with Windows and Linux system administration, supporting and scaling virtual server cloud or on-prem environments and solving network issues
Understanding of sys admin concepts including, but not limited to virtualization, containers, disk storage, encryption, security, network connectivity, firewalls, and load balancers
Extensive hands-on experience with Azure networking services including VPN Gateway, ExpressRoute (with/without BGP), Azure Firewall, and third-party NVAs (e.g., Palo Alto, Fortigate)
Deep understanding of network routing, segmentation, and route redistribution in hybrid environments
Proficiency with load balancing technologies (e.g., Azure Load Balancer, App Gateway, Traffic Manager, Front Door) and DNS services (e.g., Private DNS Zones, Private DNS Resolver, Azure DNS, Infoblox, WinDNS)
Experience administering Azure Resource Manager and Terraform templates
Experience with Azure native services (e.g. Policy, Active Directory, Lighthouse, Monitor/Log Analytics)
Experience with tools for managing Cost, Security, and Compliance in Azure (e.g., Microsoft Defender for Cloud, Cost Center)
Experience with Azure-based deployments and migrations or other cloud platforms is a plus
Operational knowledge of ARM, PowerShell, Bicep, and Azure Functions is a plus
Strong verbal and written communication skills
A passion for problem solving and learning new technologies
Client relationship skills and experience managing vendors
Ability to work in a fast paced, rapidly changing environment
Self-motivated, proactive work ethic
Strong desire for personal development and learning
Preferred
Experience with Azure-based deployments and migrations or other cloud platforms is a plus
Operational knowledge of ARM, PowerShell, Bicep, and Azure Functions is a plus
Benefits
Flexible work location with a virtual first approach to work!
401(K) with match up to 50% of your 6% contributions of eligible pay
Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days
Two medical plan options to allow you the choice to elect what works best for you!
Option for vision and dental coverage
100% employer paid coverage for life and disability insurance
Paid leave for birth parents and non-birth parents
Option for Healthcare FSA, HSA, and Dependent Care FSA
$67.00 monthly tech and home office allowance
Utilization and/or discretionary bonus eligibility based on role
Employee Assistance Program to help with everyday challenges
Company
3Cloud
3Cloud is a born-in-the-cloud Microsoft Gold-certified Azure technology services firm that provides cloud strategy.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-11-13Acquired
Leadership Team
J
Jim Dietrich
Founder & President
Karen Crone
Chief People Officer
Recent News
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