Mintz · 8 hours ago
Research Services Operations Coordinator
Boston, MA
Full-time
Onsite
Entry Level
$60K/yr - $80K/yr
1+ years expMintz is a law firm that is seeking a Research Services Operations Coordinator to support their Resources team. The Coordinator will ensure the accuracy and accessibility of resources while assisting with various research and operational tasks.
AdviceConsultingLegalProfessional Services
Responsibilities
Assists with acquisitions, cataloging, serial controls, filing, and other collection/resource maintenance tasks for print and electronic resources across offices; ensures accuracy of all systems and data
Maintains department publisher and vendor records, and documents vendor communications in shared workspaces (i.e. Microsoft Outlook; iManage; SharePoint)
Assists in reviewing, reconciling, and preparing invoices for approval and payment; flags discrepancies and suggests cost-saving options
Assists in maintaining routing lists and prepares current awareness materials for distribution
Assists with onboarding by adding records to library systems, creating new user accounts for research solutions, and with offboarding by updating routing lists and ILS records
Maintains data in password, membership, and license documents following procedures set by senior staff
Maintains awareness of firm software solutions (e.g., Chrome River, VisaWorks) and helps report issues; serves as backup to senior resources staff as needed
Helps review and edit Research Services content on the SharePoint Intranet to ensure accuracy and usefulness; collaborates with analysts, practice groups, and IT as directed
Supports the outsourced filing company by distributing filing and providing classification numbers; performs periodic checks to confirm that office copy looseleaf services are accurately maintained and labeled
Assists with article ordering, interlibrary loan (ILL), and document retrieval; tracks requests and maintains records
Performs basic legal and business research using print and electronic resources under the direction of senior staff; presents results using department branding and templates
Helps set up and track current awareness assignments and alerts; supports due diligence and business intelligence basics
Participates in reconciliation and processing of research-related charges and invoices
Assists with the development of orientation and training materials and supports formal orientation/training sessions
Provides on-demand training in the use of print or electronic resources where proficiency is evident
Helps develop content for the intranet and other knowledge-sharing platforms; prepares simple Research Guides and Spotlight documents
Maintains current knowledge of developments in library technologies and ILS modules used on a regular basis
Actively participates in team and department meetings; communicates clearly and courteously with patrons and staff
Establishes relationships with vendor representatives appropriate to role and takes advantage of training on research products
Participates in special projects as assigned
Conducts business in compliance with the Firm copyright and licensing policy
Assists with the general maintenance of the collection as needed by reshelving and participating in office searches and other efforts to maintain the collection
Qualification
Required
Bachelor's degree required
Proficiency with general office software and applications, including Microsoft Office (Word, Excel, Outlook); familiarity with SharePoint and PowerPoint
Familiarity with integrated library systems and other software used to manage library or acquisitions information; willingness to learn resource management databases
Strong organizational and problem-solving skills; detail oriented and comfortable with figures
Strong oral and written communication skills, including business writing
Excellent interpersonal skills, including strong customer service skills
Ability to work effectively under pressure and to manage multiple priorities under deadlines
Ability to work well independently and as part of a team
Self-motivated, resourceful and creative
Flexibility to work overtime when necessary
Preferred
Master of Library Science (ALA-accredited) or equivalent coursework preferred
1 - 3 years' experience in a law firm, corporate library, or academic library is strongly preferred. Internships and Co-op jobs may be applicable
Benefits
Mintz offers a comprehensive benefits package.
Company
Mintz
Mintz is a general practice, full service law firm servicing public corporations, privately held businesses and entrepreneurs.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jason McCord
Chief Operating Officer
Will Perkins
Member
Recent News
2026-02-02
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2025-11-11
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