All Things HR, LLC · 21 hours ago
Receptionist / Procedure Scheduler
Bellevue, WA
Full-time
Onsite
Entry Level
$20/hr - $23/hr
1+ years expAll Things HR, LLC is an innovative pain clinic seeking a full-time Receptionist / Procedure Scheduler to join their team. The role involves providing excellent customer service, scheduling appointments, and maintaining patient data to ensure a smooth clinic operation.
ConsultingEmployee BenefitsHuman ResourcesProfessional ServicesRisk Management
Responsibilities
Greet and check-in patients in person and on the phone, direct flow of patients and calls according to policy. Route messages as needed to appropriate departments
Collect and verify demographic and insurance information from patient or family member. Enter data into the information system and update patient files, according to policy
Set up clinic e-charts, scanning, organize paperwork for clinic
Schedule all appointments, procedures, radiology orders, lab tests as requested by Physician
Responsible for schedule reviews to ensure all prior authorizations have been completed and patients are scheduled according to office policy
Ensure required authorizations are present on all patient documents
Provide information to patients regarding financial policies, registration requirements, etc
Ensure that patient waiting areas are clean, well maintained and pleasant
Ensure that patient needs are met while in the clinic including transportation as necessary, interpreters, scheduling of appointments and the like
Participate in clinic training and maintenance as needed
Room patients and gown patients appropriately
Clean exam rooms as needed
Maintain a professional environment
Comfort patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the clinic in a clean and safe manner
Monitor each provider’s schedule
Provide general patient care service
Maintain and file patient documents relevant to patient care
Qualification
Required
High school diploma or equivalent required
1+ year of medical terminology experience
1+ year of Apple computer platform experience
Must be well organized, detail-oriented and have excellent communication skills
Working knowledge of Microsoft Office Suite
Reliable transportation; this job requires working on-site in Bellevue
Preferred
1+ year of customer service experience
Experience assisting patients, collecting appropriate documentation, co-pays and deposits, as well as answering basic insurance questions
Comfortable with all forms of technology and Mac/Apple products
Fun, dynamic personality
Benefits
Health & Dental insurance
Employee Assistance Program
Flexible Spending Account
401(k) – with match after 1 year
Paid Time Off accrual up to 2 weeks per year
Professional Development Assistance
Free Parking
Uniform Allowance
Company
All Things HR, LLC
Who We Are All Things HR, LLC is an Outsourced Human Resource Consultancy.
2-10 employees
Funding
Current Stage
Early StageRecent News
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