Swoon · 9 hours ago
Staff Technical Program Manager
United States
Contract
Remote
Lead/Staff
$57/hr - $57/hrSwoon is hiring a Staff Technical Program Manager for a global leader in the quick service restaurant and food technology industry. This role involves leading complex, high-impact deployment programs for Back of House systems used across restaurant locations globally, ensuring successful execution from planning through stabilization.
ConsultingHuman ResourcesInformation TechnologyLegalStaffing Agency
Responsibilities
Own end-to-end execution of large-scale BOH technology deployments from planning through go-live and stabilization
Build and manage integrated program plans covering software, hardware, integrations, network readiness, training, vendor execution, and cutover
Lead cross-functional teams across Technology, Restaurant Operations, Finance, Security, Legal, Franchise partners, and external vendors
Proactively identify risks, manage dependencies, and drive resolution across multiple parallel workstreams
Translate technical constraints into clear, actionable plans for non-technical stakeholders
Oversee go-live readiness, cutover execution, and post-launch stabilization
Communicate program progress, risks, and decisions clearly to senior leadership
Capture deployment learnings and improve repeatable rollout playbooks
Qualification
Required
Proven experience leading large, complex technology or platform deployments in enterprise environments
Strong technical fluency across software systems, integrations, infrastructure, and operational readiness
Experience managing global or multi-region programs
Ability to influence senior stakeholders in highly matrixed organizations
Comfort operating in ambiguous, fast-paced environments
Preferred
Experience with restaurant, retail, or physical location technology systems
Exposure to international deployments or market launches
Familiarity with inventory, labor, or restaurant operating systems
Experience working with franchise partners
Company
Swoon
In 2010, Swoon launched an agile, client-focused team that is not only savvy in our core industries but elbow-deep, every day, getting to know the strongest talent in the technology and professional fields.
Founded in 2009
501-1000 employees
H1B Sponsorship
Swoon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Andy Baker
Co-Founder and Leadership Advisor
Alyssa Holtz
Client Partner
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