ProSync Technology Group, LLC · 1 day ago
System Administrator II
ProSync Technology Group, LLC is an award-winning Defense Contracting company with a strong military heritage. They are seeking a highly skilled System Administrator II to provide support for implementation, troubleshooting, and maintenance of IT systems, manage IT system infrastructure, and resolve problems for various client/server/storage/network devices.
Information TechnologySecuritySoftware
Responsibilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Qualification
Required
Ten (10) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required
An ACTIVE Top Secret/SCI with Fullscope Polygraph is required to be considered for this position
A Bachelor's degree in a technical discipline from an accredited college or university is required
Need to possess an active IAT-II cert or higher (i.e., Security+, CCNA-Security, GICSP, SSCP, etc.)
Benefits
We offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive
We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family, now and in the future.
Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health
Employees are encouraged to take advantage of our company-sponsored continuing education program so you can get your degree or that next certification you need to propel you to the next level
We offer generous Paid Time Off and 11 paid holidays a year.
ProSync also provides flexible work options that work with your schedule and lifestyle