Caterpillar Inc. · 1 day ago
Workday Cross Functional Analyst
Caterpillar Inc. is a leading manufacturer of construction and mining equipment. The Workday Cross Functional Analyst will guide the design and support of Workday functionalities, ensuring optimal user experience and managing case support.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
Responsibilities
Configuring and testing Workday Everywhere and Workday Help; creating Knowledge Articles, case types, questionnaires, announcements, etc
Optimizing process design to meet the changing needs of the business and ensure a consumer-like end-user experience
Creating and maintaining documentation for end-user adoption and training through Knowledge Articles
Developing, maintaining and, optimizing dashboards and reports to provide data-driven solutions
Working with other functional analysts and architects to design and prototype cross-functional solutions as it relates to Workday Help
Participating as a member of the Workday Governance Council and supporting the development and management of the Workday roadmap to ensure alignment to our People Experience strategy and key initiatives
Participating in system testing to ensure the successful deployment of application enhancements and releases as it relates to Workday Help
Investigating and resolving Workday issues, unexpected results, or process gaps
Maintain visibility on Workday Community and local user groups to keep abreast of new features, product defects, and advocate for desired enhancements
Subject Matter Expert on Workday Translations
Responsible for managing Workday Certification/Learning for overall Workday Product Support Team
Develop and present PowerPoint presentations, utilize Microsoft Excel at a high proficiency and ability to analyze data to providing insights that could influence process and business decisions
Qualification
Required
Configuring and testing Workday Everywhere and Workday Help; creating Knowledge Articles, case types, questionnaires, announcements, etc
Optimizing process design to meet the changing needs of the business and ensure a consumer-like end-user experience
Creating and maintaining documentation for end-user adoption and training through Knowledge Articles
Developing, maintaining and, optimizing dashboards and reports to provide data-driven solutions
Working with other functional analysts and architects to design and prototype cross-functional solutions as it relates to Workday Help
Participating as a member of the Workday Governance Council and supporting the development and management of the Workday roadmap to ensure alignment to our People Experience strategy and key initiatives
Participating in system testing to ensure the successful deployment of application enhancements and releases as it relates to Workday Help
Investigating and resolving Workday issues, unexpected results, or process gaps
Maintain visibility on Workday Community and local user groups to keep abreast of new features, product defects, and advocate for desired enhancements
Subject Matter Expert on Workday Translations
Responsible for managing Workday Certification/Learning for overall Workday Product Support Team
Develop and present PowerPoint presentations, utilize Microsoft Excel at a high proficiency and ability to analyze data to providing insights that could influence process and business decisions
Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization
Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company
Knowledge of human resources (HR) policies, operational processes and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly
Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project
Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation
Knowledge of all the core concepts of Workday HCM; Ability to use Workday HCM for workforce planning as per the business needs
Preferred
Excellent collaboration, interpersonal and organizational skills are required to effectively work with a wide range of internal customers, in a dynamic team environment to understand priorities and business needs
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
Recent News
Company data provided by crunchbase