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eCommerce Lead Management Coordinator jobs in United States
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Coldwell Banker Howard Perry and Walston · 8 hours ago

eCommerce Lead Management Coordinator

Coldwell Banker Howard Perry and Walston is the largest full-service residential real estate company in the Triangle area. They are seeking a part-time eCommerce Lead Management Coordinator to manage daily intake and assignment of eCommerce Internet leads, monitor agent activity, and ensure compliance with follow-up standards.
Real Estate

Responsibilities

Manage daily intake and assignment of all eCommerce Internet leads in Follow Up Boss
Monitor agent activity, lead stages, and response times within FUB
Enforce required workflows, automations, and follow-up standards
Serve as one of the primary points of contact for agents regarding eCommerce leads
Escalate non-compliance or performance issues to leadership
Maintain clean, accurate lead data and recommend process improvements

Qualification

Follow Up BossData Analytics/ReportingGoogle SuiteOrganizational skillsReal estate knowledgeCommunication skillsProblem-solving skills

Required

Experience with the internet, referrals, or transaction coordination
2+ years of administrative, real estate, relocation, or customer service experience (real estate industry experience preferred)
Strong organizational skills with exceptional attention to detail
Excellent written and verbal communication skills
Ability to manage multiple tasks, deadlines, and priorities simultaneously
Proficiency in Google Suite and CRM systems, specifically Follow Up Boss
Proficiency in Data Analytics/Reporting
Professional, client-focused demeanor with strong problem-solving skills

Preferred

Real estate license (or willingness to obtain)
Knowledge of real estate compliance and transaction processes

Company

Coldwell Banker Howard Perry and Walston

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Coldwell Banker Howard Perry and Walston has grown to be the #1 locally-owned real estate company

Funding

Current Stage
Late Stage

Leadership Team

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David Jones
Chief Executive Officer
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Chris Walston
CTO
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Company data provided by crunchbase