Pinnacle Technology · 21 hours ago
Patient Service Representative
Pinnacle Technology is seeking a Patient Services Representative to serve as the primary point of contact for patient relations. The role involves greeting patients, checking them in and out, collecting payments, verifying insurance information, and scheduling appointments.
Responsibilities
Primary point of contact for patient relations in person and by phone
Greet patients and assist in resolving patient concerns and escalating as appropriate
Check patients in/out and collect co-payments, give receipts, and reconcile payments
Verify patient demographics and insurance information in CS-Link/Epic
Schedule appointments and complete patient registration
Process and track referrals and authorizations for various insurance types
Handle patient/provider correspondence
Explains polices, procedures, or services to patients
Sanitize workspace using provided supplies and following department guidelines
Qualification
Required
HSD/GED
Flu vaccination (no exceptions/no declinations)
Experience with medical insurance, referral processes, and benefit plans
1 year of recent experience working in an outpatient clinic or medical office setting
Ability to read, understand, and respond to detailed oral and written instructions
Preferred
2+ years' recent experience working as a Patient Service Representative
Experience with CS-Link/Epic
Understanding of medical terminology
Company
Pinnacle Technology
Pinnacle Technology provides staffing solutions, outsourcing, and systems integration services.
Funding
Current Stage
Growth StageRecent News
GlobeNewswire News Room
2025-02-21
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