ICS.cx – Customer Experience Heroes · 15 hours ago
Vice President, Business Development & Strategy
United States
Full-time
Remote
Director/Executive
20+ years expICS.cx is a Global CX Reseller and Managed Services Provider focused on building enterprise infrastructure and services. The Vice President of Business Development & Strategy is responsible for shaping and executing the company's go-to-market strategy, driving profitable growth through market expansion and strategic partnerships.
AnalyticsCloud ManagementConsultingRobotic Process Automation (RPA)RoboticsTraining
Responsibilities
Develop and execute the company’s GTM strategy spanning UC, CX and Datacenter sales and managed-services offerings in addition to our Telecom Expense Management capabilities
Lead strategic planning and align revenue goals with market trends and partner incentives
Build and maintain executive-level relationships with OEMs, carriers, service providers and channel partners
Identify and negotiate partnerships and alliances that expand market reach and capability
Oversee the design and execution of revenue-generating sales and marketing programs
Guide pricing, contract negotiations, and large-deal structuring
Represent the company at industry events and serve as a thought leader in telecom innovation
Build and mentor a high-performing business development team that aligns with company growth objectives
Qualification
Required
Bachelor's degree in Business, Marketing, or related field; MBA preferred
20+ years of experience in telecommunications, cloud communications, or managed services, with 5+ years in a senior leadership role
Proven success developing and executing GTM and channel strategies delivering multimillion-dollar growth
Strong network and understanding of OEM ecosystems
Exceptional leadership, analytical, and communication skills
Entrepreneurial mindset with the ability to thrive in a dynamic, privately held organization
Preferred
MBA preferred
Company
ICS.cx – Customer Experience Heroes
ICS solves business problems with best-in-class NICE solutions so customers have a happy, loyal, and connected service experience.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase