Suntex Marinas · 2 hours ago
Service Writer
Canyon Lake, TX, US
Full-time
Onsite
New Grad, Entry Level
$20/hr - $23/hrSuntex Marinas is a company focused on providing excellent service in the marine industry. The Service Writer plays a crucial role in scheduling technician workloads and translating customer concerns into technician-friendly terms while maintaining outstanding customer service.
Asset ManagementMarine TransportationProperty Management
Responsibilities
Diagnose issues and provide services by listening to customer's description of problems; clarifying their concerns and conducting inspections; taking test drives; checking boat maintenance records; examining service schedules
Verify warranty and service contract coverage by examining records and papers, explaining provisions and exclusions
Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles
Other duties as assigned by management
Qualification
Required
Ability to work in a team environment to achieve team, department and corporate goals
Ability to collaborate effectively with internal and external customers
Proficient in Microsoft Office products
Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
Must be able to swim or be willing to wear a personal flotation device in instances of emergency
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed
Preferred
Bachelor's Degree preferred
Company
Suntex Marinas
Suntex Marinas engages in the ownership and management of marina properties.
Founded in 2007
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rich Carter
Chief Operating Officer
Lance Phillips, CPA
SVP, Chief Accounting Officer
Recent News
Chicago Tribune
2026-01-20
2025-10-10
Sail-World.com
2024-04-25
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