Monument Health · 22 hours ago
Supervisor Business Office Operations
Rapid City, SD USA
Full-time
Onsite
Mid, Senior Level
5+ years expMonument Health is a healthcare organization seeking a Supervisor for Business Office Operations. The role involves organizing and supervising workload, training staff, and ensuring high-quality service while promoting customer satisfaction and professionalism.
Health CareHospitalNon ProfitRehabilitation
Responsibilities
Coordinates general workflow based upon office activities and Healthcare professional inquiries for maximum productivity and efficiency of section. Ensures smooth transition of duties within current shift
Develops, coordinates, and performs instruction and training for staff and students
Instructs personnel in new procedures and develops a structured program to inform staff of changes within the section
Monitors and evaluates employee performance either by competency assessment practices, by consultation with other employees, and/or by direct observation of performance in clinic activities
Organizes and supervises non-clinical workflow/personnel in clinic
Prepares and offers continuing education opportunities for staff/student
Responsible to identify new opportunities for business growth and development by utilizing office systems and office staff to their full potential
Reviews and assists with the budget process as requested
Exercises independent judgment with regard to maintaining the confidentiality of personal health information in accordance with the HIPAA Privacy Standards and the policies of Monument Health
All other duties as assigned
Qualification
Required
Education - High School Diploma/GED Equivalent in General Studies
Preferred
Experience - 1+ years of Medical Record Management Experience
Experience - 1+ years of Medical Terminology Experience
Experience - 5+ years of Healthcare Experience
Education - Associates degree in Business or Related Field
Benefits
Supportive work culture
Medical, Vision and Dental Coverage
Retirement Plans, Health Savings Account, and Flexible Spending Account
Instant pay is available for qualifying positions
Paid Time Off Accrual Bank
Opportunities for growth and advancement
Tuition assistance/reimbursement
Excellent pay differentials on qualifying positions
Flexible scheduling
Company
Monument Health
Monument Health is a community-based health care system that provides a wide range of treatment and medical services to various patients.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Paulette Davidson, FACHE, CMPE
President & CEO
Mark Thompson
CFO
Recent News
2025-05-29
The Business Times
2025-03-01
Company data provided by crunchbase