Computershare Canada · 23 hours ago
Senior Technical Analyst
1505 Energy Park Drive, St Paul, MN, 55108, US
Full-time
Hybrid
Mid, Senior Level
$89K/yr - $126K/yr
5+ years expComputershare has an exciting opportunity for a permanent full-time Senior Technical Analyst to join our Computershare Technology Services team. In this role, you will perform business analysis and administrative tasks to assist with the enhancement and maintenance of applications managed by our Enterprise Systems team.
Financial Services
Responsibilities
Assist in the preparation of clear requirements which will form a well-balanced Product Backlog
Manage and prioritize the scrum’s backlog and work with the team to plan stories for upcoming sprints
Determine acceptance criteria for final UAT code
Ensure requirements are within our business standards and guidelines and align to our business strategy and objectives
Effectively manage risks associated with projects and scrum team, including compliance with applicable laws, rules, and regulations, and adherence to internal Computershare policies, procedures, and controls
Look at industry trends and customer feedback to brainstorm on features
Obtain appropriate buy-in on difficult decisions and solve complex issues, especially when there isn’t agreement amongst stakeholders, knowing how to negotiate and when to escalate to your leaders
Work with operations and technical teams to research and resolve production issues
Clarify ambiguities and customer experience based on business requirements and product objectives
Qualification
Required
5+ years of IT industry experience including 3+ years of Business Analyst experience
2+ years of Agile experience
Experience in document management solutions leveraging Kofax, Documentum, and/or FileNet P8
Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Knowledge and understanding of online authentication, authorization, fraud, or security
Process improvement experience
ADO experience in large, regulated organizations
Proven ability to manage large-scale initiatives and effectively partner with stakeholders across business and technical teams
Proven ability to manage process discovery, process modelling, and process improvement activities
Experience synthesizing complex analytical findings into executive level communications
Experience synthesizing data to form a story and align information to contrast or compare to industry perspective and historical business trends
Experience presenting and communicating effectively via remote virtual tools like Teams, WebEx
Preferred
Experience in IBM BPM, IBM BAW (Business Automation Workflow), Tungsten TotalAgility, Business Objects, Power BI, and/or DataStage
Degree in an IT related discipline
Relevant Business Analysis courses or qualifications
Experience in Financial Services industry
Benefits
Paid parental leave
Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans
401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
Short and long-term disability benefits
Life insurance and supplemental life insurance
Company
Computershare Canada
Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase