Chartwells Higher Education Dining Services · 20 hours ago
BEVERAGE & SNACK PROGRAM DIRECTOR (REMOTE)
United States
Full-time
Remote
Senior Level
$130K/yr - $150K/yr
5+ years expChartwells Higher Education Dining Services is seeking a Beverage & Snack Program Director to lead the development and execution of beverage and snack strategies across college and university portfolios. This senior-level role focuses on driving revenue growth and ensuring program consistency while collaborating closely with various stakeholders.
Food & Beverages
Responsibilities
Develop and execute beverage and snack strategies aligned with the overall retail vision and growth objectives set by the Vice President of Retail Innovation & Strategy
Drive revenue growth and margin performance across all campus revenue lines: catering, retail, residential dining, and concessions
Identify cross-channel opportunities that enhance brand consistency, customer experience, and financial performance
Own and manage the beverage and snack portfolio, identifying innovative, on-trend, and relevant products for the college and university demographic
Tailor assortments to meet the distinct needs of each channel while maintaining a cohesive program strategy
Lead product pilots, testing, and rollouts, using data and feedback to optimize offerings
Manage and strengthen relationships with national, regional, and local beverage and snack suppliers
Negotiate contracts, pricing, incentives, and program terms to ensure competitive value and profitability
Partner with suppliers to support innovation, promotions, sustainability initiatives, and campus-specific programming
Monitor industry, CPG, and campus retail trends to anticipate changes in student preferences and consumption behaviors
Analyze competitor activity and emerging concepts to inform program evolution and innovation roadmaps
Develop a comprehensive pricing strategy for campus retail and convenience formats that balances value perception, competitive positioning, and margin optimization
Work with the strategic pricing team to leverage data analytics, consumer insights, and campus demographics to establish dynamic pricing models tailored to specific markets, store formats, and customer segments
Manage budgets, sales forecasts, and P&L performance for beverage and snack programs across all revenue lines
Track and analyze KPIs by channel to identify opportunities for growth, cost control, and operational efficiency
Provide insights and reporting to senior leadership to support strategic decision-making
Partner closely with retail, catering, residential, and concessions teams to ensure seamless execution of beverage and snack programs
Collaborate with marketing, procurement, operations, and finance to align product availability, pricing, promotions, and merchandising standards
Support high-volume periods, special events, and campus activations to maximize sales and guest satisfaction
Serve as a subject matter expert and strategic partner to campus leaders and internal stakeholders
Lead, mentor, and influence program team members while fostering accountability and continuous improvement
Qualification
Required
5+ years of experience in food and beverage sales, brand management, retail merchandising, or CPG-related roles
Bachelor's degree in Business, Marketing, Hospitality Management, Supply Chain, or a related field
Strong analytical and financial skills, including P&L management and forecasting
Proven success in vendor negotiations and portfolio management
Excellent communication and influencing skills across internal and external partners
Deep understanding of beverage and snack trends, supply chain dynamics, and category management
Strategic and enterprise-minded thinker
Strong financial and commercial acumen
Skilled negotiator and relationship builder
Trend-focused and innovation-driven
Collaborative, accountable, and results-oriented
Preferred
Experience supporting multiple revenue channels (retail, catering, concessions, or residential dining) strongly preferred
College & university or hospitality environment experience highly desirable
Benefits
Opportunities for Training and Development
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Company
Chartwells Higher Education Dining Services
As the recognized leader in the higher education contract foodservice market, and an operating sector of Compass Group North America, Chartwells Higher Education Dining Services partners with over 320 colleges and universities of all sizes across the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Summers-Miller
Chief Financial Officer
Daisha Lahey
National Vice President Strategic Partnerships
Recent News
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