Walmart Canada · 20 hours ago
Manager, Technology Operations - Item Enablement - Transactability, eCommerce
Bentonville, AR
Full-time
Onsite
Mid, Senior Level
$80K/yr - $155K/yr
3+ years expWalmart Canada is seeking a Manager, Technology Operations - Item Enablement - Transactability to oversee the transactability health of Walmart’s catalog. This role involves managing complex programs across various teams to improve item readiness and operational efficiency in eCommerce channels.
DeliveryRetailShopping
Responsibilities
Own the transactability lifecycle for items from onboarding through live site readiness and maintenance
Define success metrics for item readiness (coverage, quality, automation, defect reduction)
Translate business pain points into scalable, technology-driven solutions
Lead multiple medium- to high-complexity technology programs focused on item enablement, data quality, and operational efficiency
Decompose large initiatives into clear milestones, owners, dependencies, and delivery timelines
Identify risks to transactability outcomes and proactively drive mitigation plans
Ensure delivery against roadmap commitments with strong governance and execution rigor
Partner closely with Product, Engineering, Item Integrity, Seller Experience, Compliance, and Operations teams
Lead forums that align stakeholders on priorities, tradeoffs, and delivery expectations
Influence without authority by grounding decisions in data, customer impact, and platform scale
Connect transactability improvements to GMV unlock, cost reduction, and productivity gains
Track investment vs. return for automation and platform initiatives
Drive operational simplification and reduction of manual item interventions
Establish dashboards and reporting that clearly communicate transactability health, risks, and trends
Use data to identify systemic issues, prioritize fixes, and measure program effectiveness
Present insights and recommendations to senior leadership in a concise, decision-ready format
Lead, coach, and develop associates with a focus on ownership, clarity, and continuous improvement
Foster a culture of accountability, learning, and customer-first thinking
Promote inclusion, belonging, and ethical leadership aligned with Walmart values
Qualification
Required
Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area
5 years' experience in project management, program management, program operations, or related area
Strong program and technology operations management experience in complex, cross-functional environments
Proven ability to manage ambiguity and drive execution across multiple stakeholders
Experience working with item data, platform enablement, digital operations, or large-scale catalog systems
Solid understanding of how technology decisions impact business outcomes and customer experience
Excellent communication skills, able to translate technical details into understandable business impact
Preferred
Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area
Experience in eCommerce, marketplaces, item onboarding, content quality, or platform enablement
Familiarity with automation, rules engines, workflows, and data quality frameworks
Background in driving large-scale operational transformation or GenAI-enabled solutions
Comfort operating in a highly scaled, fast-moving retail or marketplace environment
Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
Knowledge of accessibility best practices
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
10001+ employees
Funding
Current Stage
Late StageRecent News
Packaging-Gateway.com
2026-02-04
Canada NewsWire
2025-12-18
Company data provided by crunchbase