United Software Group Inc · 13 hours ago
Sr. Dynamics 365 Sr Lead -Developers (Product-Led, AI-Enabled)
Vienna, VA
Contract
Hybrid
Senior Level, Lead/Staff
$70/hr - $80/hr
12+ years expUnited Software Group Inc is seeking a Sr. Dynamics 365 Sr Lead -Developers to lead enterprise architecture for Dynamics 365 Sales and Customer Service. The role focuses on maximizing out-of-the-box capabilities, embedding AI/Copilot, and ensuring scalable, secure, high-performance solutions with minimal custom code.
ConsultingInformation ServicesInformation TechnologySoftware
Hiring Manager
SwamyY J
Responsibilities
Design solutions leveraging native Dynamics 365 Sales & Service features: BPFs, SLAs, queues, routing, forecasting, relationship analytics, and knowledge management
Architect Dataverse data models and security (BUs, teams, hierarchy, FLS) aligned to enterprise compliance and scale
Identify and implement Copilot and AI use cases: agent assist, case summarization, next-best-action, sentiment, and intelligent routing
Define extensibility only where required using plug-ins, PCF, Azure Functions, Logic Apps, and Service Bus
Architect integrations using Dataverse APIs and Azure Integration Services with ERP and core LOB systems
Own ALM, CI/CD, solution strategy, and environment governance
Establish monitoring, telemetry, and incident response using App Insights and platform diagnostics
Act as technical authority, leading architecture reviews and mentoring architects and engineers
Qualification
Required
12+ years in CRM / Microsoft Business Applications architecture, with deep hands-on experience in D365 Sales & Customer Service
Expert knowledge of product capabilities and configuration-led design
Strong Dataverse, SDK, plug-in pipeline, and security model expertise
Advanced C#, JavaScript/TypeScript, PCF, and Azure integration architecture
Proven experience driving platform adoption, reducing customizations, and enabling AI-driven productivity
Preferred
MB-600 / PL-600; AZ-305 preferred
Experience in regulated, high-volume enterprise environments
Company
United Software Group Inc
Welcome to USG - Pioneering IT & Engineering solutions provider.
1001-5000 employees
H1B Sponsorship
United Software Group Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (10)
2024 (17)
2023 (26)
2022 (120)
2021 (73)
2020 (50)
Funding
Current Stage
Late StageLeadership Team
Anju Vallabhaneni
CEO
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