MLK Community Healthcare · 17 hours ago
Care Management Department Coordinator
LA Metro Area
Full-time
Onsite
Entry Level
$22/hr - $34/hr
1+ years expMLK Community Healthcare is seeking a Care Management Department Coordinator to provide organizational and administrative support to the Care Management Department and leadership team. This role focuses on employee compliance support, customer service, and collaboration with various departments to enhance patient care and operational efficiency.
Health CareHospitalNon ProfitTherapeutics
Hiring Manager
Yadira De Leon
Responsibilities
Coordinates with administrative assistant to promote professional interaction with other MLK departments and vendors
Responsible for the upkeep, coordinator, inventory, and tracking of DME program
Provides assistance with check-in and check-out department resources, not limited to: Carephones, keys, desk, laptops
Coordinates activities among various departments at Martin Luther King, Jr. Community Hospital for the Care Management leadership team
Serves as point of contact for submission and collection of department licensure and certifications. Maintains list of renewals and ensures timely submission of certifications. Proactively work with department staff, HR, and department management to ensure process is followed
Provides assistance and serves as a coordinator to CM Department staff in scheduling of certification courses with FlexEd and/or Education Department course
Serves as a resource for Employee Health and Education department to ensure compliance requirements are scheduled in a timely manner
Provide reports to department management in regards to pending items and follow up items assigned by department leadership
Assist Management team with orientation for new staff
Assist with invoice processing as directed by management
Assists Clinical Supervisor and Management with scheduling of meal and rest periods. Provides schedule and reminds staff on days they are present while in unit and reminds staff
Provides recommendation to improve efficiency, cost savings, outcomes and/or satisfaction related to daily work activities and when collaborating with staff
Assists with the maintenance of various department files as defined
Coordinates meetings within the office, across the department and in collaboration with our vendors
Assist with incoming calls and/or facilitates telephone calls/messages accurately and in a timely manner
Perform a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to the department and activities including to organize, process, maintain, update, and route a variety of departmental reports, records, and files
Assists with basic errands and needs of staff to allow them to focus on superior patient care
Assists with providing creative solutions to recognize and reward staff that perform duties timely and in accordance with Hospital policies
Adheres to all hospital policies and the Watson Model of Care in all patient/family care and interaction
Assist with Employee Recognition program and related activities
Assist with additional projects as assigned
Qualification
Required
High School Diploma/GED equivalent required
One (1) year experience in an administrative/clerical support role required
One (1) year of Care Management experience required
Microsoft office intermediate skill level, including outlook scheduling proficiency
Excellent customer relations skills required
Strong organizational skills
Ability to work under pressure and to maintain efficiency and composure
Demonstrated knowledge of common microcomputer applications, such as word processing
Typing speed 55+ wpm
Strong interpersonal and communication skills and ability to establish and maintain cooperative and harmonious working relationships
Preferred
Bachelor's Degree in health related field
Previous experience in business office operations
Invoice process/ authorization/ billing experience
Company
MLK Community Healthcare
MLK Community Healthcare (MLKCH) is an award-winning health system that provides quality care to the medically-underserved community of South Los Angeles.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Elaine Batchlor
CEO
Recent News
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