Kalos Services, Inc. · 14 hours ago
Billing & Revenue Assurance Specialist
Clermont,FL,US
Full-time
Onsite
New Grad, Entry LevelKalos Services, Inc. is seeking a high-energy and meticulous Billing and Revenue Assurance Specialist to own the lifecycle of service and job invoicing. The role involves ensuring accurate billing across various client portals, managing accounts receivable, and maintaining compliance with client standards.
"Heating Ventilation and Air Conditioning (HVAC)"Real Estate
Responsibilities
Execute all billing for services and jobs within the Kalos system
Ensure 100% compliance with individual client standards, navigating various third-party portals with precision
Maintain and update Standard Operating Procedures (SOPs) for client billing manuals and portal credentials
Confirm COD (Collect on Delivery) Clients are paying while the technician is on site
Mark clients who are not paying on time as a no-serve client and communicate with the client and correct Kalos internal staff
Own the Aging Report: Proactively monitor outstanding balances and ensure "Net Term" clients adhere to their agreements
Conduct daily follow-ups via email, phone, and text to secure timely payments
Keep credit cards on file and update accordingly and run the charges when applicable over the phone
Have confident, professional, yet "tough" conversations with clients regarding overdue balances or payment disputes
Oversee the intake of credit applications for new clients
Perform due diligence to recommend and confirm Net 10 or Net 30 billing terms
File formal notices of non-payment and property liens when necessary to protect company interests
Manage all ancillary paperwork required for payment, including proposals, job photos, COIs, change orders, and notarized waivers
Be relentless in following up with technicians, account managers, and directors to gather missing photos or paperwork required to close a file
Qualification
Required
Exceptional verbal and written skills; must be comfortable with assertive internal and external communication
Highly skilled in Google Sheets and advanced email organization
Ability to catch minute errors in job documentation that could lead to billing rejections
A 'helper' mentality—willing to support the broader finance team while maintaining a high velocity of individual output
Able to remain professional and focused when dealing with difficult clients or internal bottlenecks
Benefits
Health Insurance: $500 deductible with significant savings—our employees pay 58% less for insurance than the average employer in Florida.
Direct Primary Care membership for same-day or next-day appointments.
$0 Copays for Primary Care visits, Diagnostic Medical Imaging, and Mail-Order Pharmacy (250+ brand/specialty medications).
Access to a Care Concierge Team to help you navigate healthcare, schedule appointments and manage your medical bills.
$0 copays for Mental Health Counseling.
Dental Insurance: Full coverage for preventive care.
Vision Insurance: $10 for exams and $25 for lenses.
$10,000 in free life insurance for all employees, with options for additional life and accident insurance.
Short-term and long-term disability coverage.
24/7 telemedicine access.
Free cancer treatment with select providers.
Free Employee Assistance Program (EAP) for personal support.
Company
Kalos Services, Inc.
Kalos Services, Inc is an HVAC contractor in Clermont, Florida.
Founded in 2005
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bryan Orr
President & Co-Founder
Company data provided by crunchbase