AAMCO Transmissions and Total Car Care · 21 hours ago
Assistant Customer Service Manager (CSM)
El Paso, TX
Part-time
Onsite
Entry Level
$10/hr - $12/hr
1+ years expAAMCO Transmissions and Total Car Care is seeking a part-time Assistant Customer Service Manager to join their team. The role involves managing day-to-day operations, generating sales, and ensuring excellent customer service while working closely with technicians and customers.
Automotive
Responsibilities
Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
Meet, greet, and recommend services to customers
Manage technician workflow and the status of the customers vehicles’ repairs
Order parts and inventory
Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product
Qualification
Required
Outgoing personality
Able to manage or work with technicians/mechanics
Able to multi-task
Must be able to work within the time schedule of open hours between Monday to Friday 8am to 6pm (this will be part-time position...afternoon hours likely)
Minimum of 1 year of sales experience
Excellent closing skills on the phone and in-person
Strong commitment to customer service and relationship building
Ability to communicate and use interpersonal skills at a sustained high level
Capable of multi-tasking and executing in a fast-paced environment
Coachable, honest and goal-oriented team player
Must have valid driver's license
Ability to commute to El Paso, TX 79912 (Required)
Ability to relocate to El Paso, TX 79912 before starting work (Required)
Benefits
Dental insurance
Flexible schedule
Vision insurance
Company
AAMCO Transmissions and Total Car Care
AAMCO Transmissions and Total Car Care is the world's largest chain of transmission specialists and a leader in total car care services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-10-02Acquired
Leadership Team
Dave Angel
President/CEO/Sales King
Edie Erhardt
Asst to COO/Operations & Marketing Support Coordinator
Company data provided by crunchbase