Medline · 13 hours ago
Senior Customer Master Data Coordinator
Northfield, Illinois
Full-time
Hybrid
Mid, Senior Level
$23.25/hr - $33.75/hr
4+ years expMedline Industries is a growing worldwide organization, and they are seeking a Senior Customer Master Data Coordinator. This strategic role is responsible for the integrity and governance of customer master data, ensuring its accuracy and compliance while acting as a key decision-maker in resolving complex data issues.
Consumer GoodsHealth CareHospitalityManufacturingMedical
Responsibilities
Serve as the senior owner of the customer master data domain, including definitions, hierarchies, attributes, and quality standards
Enforce governance policies and act as the final decision-maker for complex or conflicting customer data issues
Ensure consistent application of customer data standards across ERP, CRM, MDM, and downstream systems
Act as the primary escalation point for high-impact or sensitive customer data issues
Assess business, financial, and compliance risk associated with data decisions and recommend appropriate actions
Partner with Finance, Legal, IT, Sales, and Customer Operations to resolve escalations efficiently and defensibly
Proactively identify systemic data risks and escalate emerging issues before they impact the business
Lead continuous improvement of customer master data processes to improve accuracy, speed, and scalability
Identify root causes of recurring data issues and design process or system changes to prevent reoccurrence
Define and document standardized workflows, controls, and approval frameworks
Support system implementations, integrations, and data migrations by defining senior-level customer data requirements
Develop and deliver training for business and operational teams on customer master data standards and processes
Create and maintain documentation, playbooks, and reference materials to support consistent execution
Serve as a mentor and subject matter expert for junior analysts and data stewards
Promote data literacy and accountability across the organization
Define and monitor customer data quality KPIs and operational metrics
Provide leadership with clear visibility into data health, risks, and improvement initiatives
Translate complex data issues into concise, actionable insights for senior stakeholders
Approve or reject customer master data changes based on governance standards and risk assessment
Determine appropriate resolution paths for escalated data issues
Recommend and drive process and control improvements that reduce enterprise risk
Influence how customer data supports financial reporting, analytics, and strategic initiatives
Qualification
Required
4+ years of experience in customer master data management, data governance, or enterprise data analysis
Demonstrated experience handling escalations and making risk-based data decisions
Strong understanding of ERP, CRM, and MDM environments and their downstream dependencies
Proven ability to lead process improvement initiatives and influence cross-functional stakeholders
Excellent communication skills with the ability to train, mentor, and guide others
Preferred
Experience in regulated or complex enterprise environments
Familiarity with data governance frameworks and data quality tooling
SQL or advanced data analysis experience
Experience supporting global or multi-entity data models
Leadership views this role as a key partner in operational and data governance decisions
Benefits
Health insurance
Life and disability
401(k) contributions
Paid time off
Company
Medline
Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care.
10001+ employees
H1B Sponsorship
Medline has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (344)
2024 (144)
2023 (142)
2022 (143)
2021 (137)
2020 (113)
Funding
Current Stage
Public CompanyTotal Funding
$0.5MKey Investors
North Carolina Department of Commerce
2025-12-17IPO
2021-06-05Private Equity
2019-09-12Grant· $0.5M
Leadership Team
Steve Miller
Chief Operating Officer
Amanda Laabs
Chief Product Officer
Recent News
Packaging-Gateway.com
2026-01-16
2026-01-13
Company data provided by crunchbase